“Sutherland Global Services is well-positioned to address the evolving needs of enterprises with its digital-first strategy strengthened by strategic technology acquisitions. Clients have lauded Sutherland for its deep domain expertise, robust technology ecosystem, flexibility, and strong relationship management.”
– Lloyd Fernandes, Practice Director, Everest Group
Sutherland Global Services Recognized as a Major Contender in Everest Group’s 2024 RCM Operations PEAK Matrix® Assessment. This recognition highlights Sutherland’s leadership in digital transformation within healthcare revenue cycle management (RCM). By leveraging advanced technology solutions and a client-first approach, we continue to drive efficiency, enhance financial performance, and reimagine the future of RCM operations.
Sutherland’s RCM Capabilities
Enhancing efficiency in prior authorization, administrative workflows, and customer service through intelligent automation.
Delivering real-time insights across revenue cycle processes with SmartHealthAnalytics for data-driven decision-making.
Leveraging Speech AI and Intelligent Automated Coding to optimize productivity and accuracy.
Enabling real-time eligibility checks with our proprietary E-Hub system for seamless patient access.
Providing end-to-end support across patient access, billing, claims processing, and A/R management for a streamlined revenue cycle.
Why This Recognition Matters
Industry Expertise
Recognized for deep domain knowledge and a commitment to technological innovation.
Client-Centric Approach
Valued for flexibility, strategic partnership, and strong relationship management.
Digital-First Strategy
Enhanced through strategic acquisitions and a robust technology partnership ecosystem.
Proven Healthcare Impact
$3B in RCM collections while reducing cost-to-collect by 15%.