Designing and Implementing An EX-Led Digital Workplace Strategy for a Leading Financial Institution
The Challenge The financial institution had a workforce and working practices were disparate and varied, spanning 7,000 employees in 25 countries. They wanted to build a strategy for employee digital channels and workplace tools that would increase productivity, build community and lead to more contented employees overall. To increase the likelihood of employee adoption, we ...
30% Sales Growth for a US Non-profit Finance Cooperative Through Salesforce Automation
Learn how Sutherland helped a US finance cooperative grew sales 30% by automating its lead generation and testing platforms.
Enabling Digital Transformation of Customer-to-Cash Operations for the World’s Largest Package Delivery and Logistics Company
Sutherland redefines end-to-end Customer to Cash operations for the world's largest package delivery & logistics company.
Sutherland FinXelerate – You Focus on Innovation, We’ll Take Care of the Rest
Customer demands are increasing. Regulations are rising. Macro pressures abound. In the FinTech business, being more efficient while growing revenue is critical. You need an operating model that makes the complex simple. Sutherland FinXelerate: a suite of flexible, modular solutions, by a partner that “gets” FinTech. Watch the video to find out more about what ...
Transforming Customer Experience for a Global Remittance Service With Sutherland’s Insight and Design Labs
How our FinTech solutions suite redesigned and optimized our client's processes with minimal impact, enhancing the customer experience and delivering significant cost savings.
Make The Complex Simple With Sutherland FinXelerate
For FinTechs, driving efficiency and profitability starts with the right operating model. Sutherland FinXelerate tackles your operational hurdles so you can continue delivering groundbreaking CX at scale.
Driving Digital Transformation for a Global Fintech and Payments Company by Modernizing Systems and Processes
How our FinTech solution suite enabled cost-effective digital transformation for a leading global FinTech, enhancing the customer experience and minimizing risk across the board.
Leading Fintech and Digital Bank Partners with Sutherland to Transform CX, Achieving 25% Improvement in Customer Satisfaction
How we brought resiliency to our leading FinTech client's operations, transforming their business processes and driving efficiencies to enhance the overall customer experience.
The FinTech Industry’s Outsourcing Needs
Discover how to address your FinTech operational challenges to unlock new scaling opportunities. Read our whitepaper in partnership with Everest Group.
It’s Time to Reinvent AML
In the increasingly challenging AML/KYC compliance landscape, financial institutions are grappling with rising costs, fragmented systems, and inconsistent data, leading to false positives, delays, and dissatisfied customers. Sutherland AML offers an intelligent automation solution that optimizes data collection, reduces false positives, and provides a comprehensive customer risk profile, revolutionizing AML/KYC compliance while enhancing the customer ...