MANUFACTURING

Driving Innovation in the Next Era of Manufacturing

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As Industry 4.0 reshapes the sector, Manufacturers must modernize to stay resilient and competitive. Embracing digital integration and real-time intelligence enables leaders to enhance performance and customer value.

Sutherland partners with leading manufacturers worldwide to drive outcome-focused transformation across the value chain. Using AI, automation, cloud, and analytics, we modernize operations to reduce costs, boost efficiency, and improve experiences. We help build agile, future-ready manufacturing enterprises, from connected supply chains to smart factories.

DIGITAL OUTCOMES DELIVERED

65%

Reduction in TCO

100%

On-time delivery

3x

Faster customer purchase cycles

~4%

Improvement in working capital

~3%

Increase in revenues

58%

Reduction in IT support spend

Who We Serve

Discrete Manufacturing and Process Manufacturing

Automotive

Aviation & Aerospace

Aerospace & Satellite Data Analytics

Smart Transportation Engineering Services

Our Solutions

Sutherland helps manufacturers unlock agility, efficiency, and innovation through AI-led automation, connected operations, and data-driven decision-making. From transforming customer and employee experiences to enabling smart factories and intelligent supply chains, our solutions are purpose-built to accelerate Industry 4.0 adoption.

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Customer, Employee and Partner Experience Transformation
Elevate every interaction by designing intelligent, personalized journeys that deepen relationships, boost engagement, and drive business value across your entire ecosystem.

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Connected Enterprise Operations
Integrate siloed functions across the enterprise – from production to supply chain – to enable transparency, collaboration, and agility.

Digital Finance
Reimagine finance operations with intelligent tools that improve accuracy, accelerate close cycles, and deliver real-time financial insights.

Intelligent Automation
Deploy AI-powered automation across the value chain to streamline processes, eliminate manual effort, and enable real-time responsiveness.

Intelligent Facility Management
Digitally manage facility operations, maintenance, and energy efficiency with IoT, automation, and analytics for optimized performance.

Industry 4.0 & Smart Manufacturing
Enable predictive maintenance, real-time monitoring, and connected worker safety through intelligent automation and smart factory solutions.

Industrial Engineering
Navigate industrial transformation with our engineering expertise across process, supervisory, enterprise, and cloud systems. Harness edge-to-cloud connectivity, automation intelligence, and cyber-centric smart factory solutions to drive seamless operations, standardized communication, and future-ready efficiency.

Digital Applications

Digital Applications

Technology and Engineering Foundations
Build a resilient, future-ready tech stack with cloud-native architectures, agile engineering, and robust security frameworks.

CloudTestr
Automate cloud-based application testing with full test coverage, faster execution, and assured quality at enterprise scale.

Sutherland CX360®Gain a unified, 360-degree view of customer interactions to personalize engagement, improve service, and drive strategic decisions.

Digital Maintenance AssistStreamline field service with real-time diagnostics, predictive insights, and AR-enabled support – reducing downtime and boosting technician efficiency.

eSeal®Enable end-to-end product traceability and authenticity through blockchain-powered digital sealing and supply chain transparency.

EBS Upgrade
Streamline and optimize Oracle E-Business Suite upgrades for enhanced performance, scalability, and simplified future migrations.

Extract
Turn unstructured data into actionable insights with AI-powered document processing and intelligent data extraction.

Prodigy
Digitize and simplify your operations to drive bottom-line impact quickly. Automate and transform with the power of AI, improving critical finance and accounting processes.

Robility®
Robility empowers enterprises to automate complex workflows with speed and precision. Its low-code interface and AI-driven capabilities make it easy to build, deploy, and scale, accelerating transformation with minimal IT dependency.

SmartLeap® HelpTreeDeliver intelligent, AI-driven support with smart self-service, automated ticket routing, and contextual knowledge recommendations.

Sutherland Translate AI®Break language barriers in real time with AI-powered enterprise translation for seamless global communication.

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Data and Analytics
Convert enterprise data into actionable intelligence with advanced analytics, predictive modeling, and real-time insights that drive better outcomes.

Why Sutherland

Trusted by Global Leaders

We support 400+ global brands, with over half being Fortune 500 companies. From focused transformation to complex operations, we deliver digital outcomes at scale.

Deep Manufacturing Expertise

With decades of domain experience and strategic partnerships across the sector, we understand the nuances of manufacturing, from operational inefficiencies to enterprise-wide digital transformation.

Innovation at the Core

Our Digital Acceleration Centers turn bold ideas into scalable solutions. Powered by AI, automation, and real-world insights, we deliver innovations that balance speed, value, and long-term impact.

Outcome-Based Engagements

Over 40% of our partnerships are outcome-driven. We tailor every engagement to your goals, ensuring accountability, alignment, and shared success.

Advanced Capabilities

With 363 inventions based on several patents and deep AI expertise, we embed Industry 4.0 into your operations – enhancing experiences, accelerating automation, and driving competitive advantage.

Digital-First IT Strategy

We integrate digital outcomes into core IT functions, modernizing infrastructure and aligning technology with business value to power enterprise transformation.

Our Partners

Apigee

منصة لإدارة واجهات برمجة التطبيقات تمكّن الشركات من تصميم وتأمين وتوسيع نطاق واجهات برمجة التطبيقات.

Augment CXM

أدوات مدعومة بالذكاء الاصطناعي لتعزيز إدارة تجربة العملاء.

AutomationAnywhere

حلول أتمتة ذكية لمساعدة الشركات على إعادة تصور عملياتها.

Avaya

حلول اتصالات وتعاون متطورة لتعزيز تفاعل العملاء.

AWS

بالتعاون مع AWS، نُقدم باستمرار الابتكار وقيمة تجارية ملموسة للعملاء.

Azure

خدمات سحابية تمكّن الشركات من بناء ونشر وإدارة تطبيقات المؤسسات.

Boomi

تعزيز تدفق البيانات وتوفير اتصال سلس عبر نظامك البيئي الرقمي.

Dialogflow

منصة جوجل المدعومة بالذكاء الاصطناعي لإنشاء تجارب حوارية من خلال روبوتات المحادثة والمساعدين الصوتيين.

Genesys

حلول لمراكز الاتصال لتحسين العمليات وتعزيز تجارب العملاء.

Google cloud

أطلق العنان لقوة الحلول السحابية القابلة للتطوير والآمنة والمبتكرة.

Informatica

حلول لإدارة البيانات من أجل تسخير الرؤى وتوسيع نطاق الابتكار.

Looker

أدوات قوية لتحليل البيانات وتصويرها لدفع عجلة أداء الأعمال المحسّن.

Floqast

برنامج محاسبة قائم على السحابة يعمل على أتمتة وتحسين الدقة في عمليات الإغلاق المالي.

Microsoft

تقديم حلول مؤسسية متطورة لتسريع رحلات التحول الرقمي.

Mulesoft

تمكين تكامل الأنظمة المتنوعة وتعزيز اتصال البيانات.

Oracle

بالتعاون مع Oracle، نوفر للعملاء الحلول الرقمية الشاملة التي يحتاجونها للنجاح.

Powerbi

دعم الرؤى القابلة للتنفيذ وصنع القرار القائم على البيانات على نطاق واسع.

Salesforce

سخّر قوة حلول إدارة علاقات العملاء (CRM) من Salesforce لتحويل تجربة العملاء.

Ariba

حلول شاملة للمشتريات وسلسلة التوريد لتعزيز الكفاءة.

Concur

حلول لتبسيط عمليات إدارة السفر والمصروفات.

Sas

تمكين المؤسسات من توسيع نطاق التحليلات المتقدمة وقدرات الذكاء الاصطناعي.

Servicenow

تمكين سير العمل الرقمي المبسط وقدرات إدارة الخدمات المحسنة.

Snowflake

بالتعاون مع Snowflake، نُساعد في تحويل الشركات إلى مؤسسات قائمة على البيانات.

Tableau

دفع عجلة صنع القرار القائم على البيانات من خلال التحليلات البصرية القوية.

Tesserect

تقنية متقدمة للتعرف الضوئي على الحروف لأتمتة استخلاص النصوص من الصور والمستندات.

Trintech

حلول لأتمتة الإغلاق المالي والامتثال.

UIPath

بالتعاون مع UIpath، نطلق العنان للإمكانات الكاملة للأتمتة لدفع عجلة الرشاقة والكفاءة.

Verint

تمكين حلول تفاعل العملاء المتقدمة لتحسين تجربة العملاء.

Zendesk

تمكين المؤسسات من تقديم تجارب دعم عملاء استثنائية.

Explore All Industries

Explore All Industries

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