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Media and Entertainment brands need to deliver seamless, personalized experiences that capture attention at every touchpoint.
At Sutherland, we help M&E companies transform audience engagement with intelligent automation, platform engineering, and real-time data. From boosting subscriber retention to streamlining workflows and unlocking customer insights, our solutions drive growth and build lasting agility.
Sports 360°: Sports businesses today have an incredible opportunity to deepen fan engagement and unlock new revenue streams through digital innovation. For established organizations, this means staying ahead of evolving fan expectations. To succeed, they need a partner who understands the industry and can help them engage a global audience, manage fan data, deliver the right content, and monetize their offerings. Sutherland’s dedicated team, composed of fans, entrepreneurs, and former players, has direct experience in the sports and broadcasting industries. We use our engineering resources and thought leadership to provide customized solutions, helping you keep pace with the evolving digital landscape. We’re your one-stop shop for all sports analytics and technology needs.
DIGITAL OUTCOMES DELIVERED
Faster issue resolution
Increase in testing ROl
Uplift in CSAT
Concurrent customer interactions / second
Our Solutions
Sutherland helps media and entertainment companies deliver standout audience experiences and drive operational excellence through AI-led automation, digital engineering, and data intelligence. From subscriber retention and content operations to ad monetization and real-time customer insights, our solutions empower brands to innovate faster, engage deeper, and scale smarter.
Experience-led Digital Transformation
Sutherland helps businesses rethink how they engage with customers by designing human-centric, data-powered digital experiences. From reimagining customer journeys to engineering seamless digital interfaces, we blend deep domain expertise with agile design and modern tech to deliver meaningful transformation – with precision and impact.
Insight and Design Labs
We bridge human insight with business strategy to craft digital experiences that resonate. By combining behavioral research, advanced analytics, and design thinking, we uncover what truly matters to users – enabling experiences that are not only intuitive and engaging but also drive measurable business value.
Research & Market Intelligence
Sutherland equips businesses with actionable insights through advanced research and market intelligence services. By blending human expertise with AI-powered analytics, we decode customer behavior, market trends, and competitive landscapes – empowering smarter decisions, faster innovation, and strategic growth.
Digital CX
Sutherland delivers CX transformation for the world’s leading brands. We help you adopt an agile, human-first approach to digital customer experience and leverage the transformative power of AI to deliver meaningful customer and employee experiences.
Content Moderation Services
We help brands scale and streamline their content ecosystems with AI-enabled content operations. From creation and curation to moderation and metadata management, we ensure content is accurate, engaging, and ready for global audiences – powering faster delivery, better compliance, and deeper customer engagement.
Digital Finance
Sutherland helps enterprises modernize core financial functions with automation, data intelligence, and cloud-native solutions – enabling smarter forecasting, faster close cycles, and resilient, future-ready operations.
Enterprise Technology Services
Scaling complex B2B service environments with smart service desks, AI-driven tech support, and managed operations tailored for enterprise-grade delivery.
Order Management
Streamline complex content and subscription workflows with intelligent order management built for the media and entertainment industry. From rights and asset fulfillment to bundled service activation, we help you manage high-volume, multi-channel orders with speed, accuracy, and real-time visibility.
Revenue Enhancement
Sutherland helps media and entertainment companies uncover new growth opportunities, optimize pricing models, reduce leakage, and accelerate time-to-cash – turning audience engagement into sustainable profitability.
Managed Services
- Cloud: Private and Public Cloud, On-premises & Hybrid Cloud, Design & Migration, Back-up & Recovery, Systems & Storage, Enterprise Applications & Network, Security & Compliance
- Enterprise: Advisory Consulting & Project Management, Infrastructure Automation & Deployment, Network Ops & Call Center Support, Service & Help Desks, DevOps & SecOps, Systems, Data Administration & Management
Application Services
Sutherland accelerates enterprise transformation through AI-led application modernization, development, and management. From legacy system upgrades to agile cloud-native builds, we deliver resilient, scalable solutions that boost performance, enhance user experiences, and support continuous innovation.
Engineering Services
- Product: Integrated Product Engineering, Application (Web, Mobile) Design & Development, Integration with Legacy Systems, End-to-End Product Development
- Quality: Manual Testing, Mobile Testing, Quality Assurance, Automation Engineering, Performance Engineering
NextGen Services
- Digital: End-to-End Mobile Strategy & Implementation, Enterprise Mobile Device Management, AR/VR/MR & Artificial Intelligence, Blockchain, NFTs, Robotic Process Automation
- Analytics: Advisory Consulting on AI & Data, Data Engineering & Information Management, AI Design, Development & Implementation, SaaS & PaaS, MIS & Data Centers
Cloud Transformation
Reducing cloud costs and downtime while enhancing hybrid cloud performance through predictive infrastructure management and self-healing systems.
Connected Intelligence
Sutherland’s Connected Intelligence solutions unify data, analytics, and AI to power smarter decisions and personalized experiences. By breaking down silos and creating real-time, enterprise-wide intelligence, we help businesses drive innovation, optimize performance, and unlock the full value of their data.
Data and AI Security
Sutherland strengthens digital trust with data and AI security solutions that safeguard sensitive data, ensure compliance, and mitigate risk. From endpoint protection to vendor risk management, we help enterprises build resilient, secure ecosystems that enable confident innovation in an AI-driven world.
Why Sutherland
Outcome-Based Engagement Model
We take full ownership across the entire life cycle — from design to deployment. Unlike firms that stop at implementation, 63% of our work is tied to client KPIs, ensuring shared accountability for measurable business and technology outcomes.
End-to-End Partner in Transformation
We work across your entire value chain to drive agility and resilience. Our Digital Engineering and BPaaS models ensure rapid innovation paired with sustainable, continuous value and lower total cost of ownership.
Innovation That Delivers
Combining AI, automation, and design-led thinking to create smarter workflows, personalized experiences, and scalable platforms that keep pace with evolving audience demands.
Trusted by Global Leaders
We build modular, reusable platforms that scale-as-a-service — and our track record with iconic global brands reflects our expertise in delivering large-scale, platform-driven transformations.
