Industry: Insurance

دراسة حالة
Sutherland Helps Top Supplemental Insurer Boost Closing Rate by 30% and Grow Annual Revenues

Discover how America's most recognized brand in supplemental insurance supercharged cross-sells to 1.6 products per member with Sutherland.

دراسة حالة
Supercharging Growth for a Direct-to-Consumer Life Insurer a Scalable Captive Partner Operating Model

How an insurance provider boosted their growth and customer experience by leveraging multiple Sutherland's advanced solutions.

دراسة حالة
Sutherland Helps Top US P&C Agency Drive Sales Growth in Their Small Commercial Accounts and Reduce Operations Cost by 50%

Discover how this insurer increased the profitability and growth of small accounts book of business by driving operational efficiency

دراسة حالة
Sutherland Helps Global Insurer Reduce OpEx Costs and Customer Service Response Time Across Multiple Geographies and Languages

In a decade-long partnership, Sutherland helped this insurer and reinsurer establish underwriting centers of excellence, cutting submission clearance turnaround by half, and shortening handle times by 20%.

دراسة حالة
Sutherland Powers 20% Cost Reduction and 95% CSAT for a Fast-Growing Insurer

AI-driven insurance company partners with Sutherland to jump-start digital-first customer experience in a hugely competitive market segment.

دراسة حالة
Sutherland Helps Diversified Reinsurer Unlock Value by Transforming Legacy Processes and Scaling Underwriting Operations

This reinsurer improves turnaround times and speed to market with underwriting support and real-time analytics from Sutherland.

دراسة حالة
No.1 US Small Commercial Insurer Partners With Sutherland for Building a Growth Roadmap, Re-Claims Market Leadership

Learn how a major U.S. Property and Casualty insurer redefined their market-leading position through digital-powered efficiency.

دراسة حالة
Sutherland Partners With Top P&C Commercial Specialty Insurer, Helping Them Achieve Over 40% Reduction in Operating Costs

Learn how a leading commercial specialty Property and Casualty (P&C) Insurer implemented a new digital business services model and drove end-to-end operations digitization.

Article
Launching a New Vision for a Digital TPA: Insurance-in-a-Box, the Key to Simplifying Change in the Life Insurance Industry

LIDP partnered with Sutherland, a global digital-first business process as a service (BPaaS) provider, to introduce an innovative, comprehensive solution that addresses more than technology and operations. Digital tools and AI drive middle-office and back-office digitization, customer experience (CX), and provide clearer insight into the carrier business and growth.

دراسة حالة
Empowering Digital Transformation of Policyholder Services for a Leading Life and Annuity Insurer

Sutherland partnered with a Life & Annuities insurer to digitally transform policyholder services over a 15-year growth journey marked by multiple acquisitions

7 8 9