Robotic process automation is redefining the way brands interact with their customers.
Human or Bot? Three Reasons AI-powered Chatbots Are Changing the Face of CX
How Chatbots Are Empowering the B2Me Movement
Chatbots are being increasingly used as a way to convert website visitors into actual paying customers.
Voice in the Enterprise Lending Welcome Helping Hand to Employees
When it comes to how employees get work done in the enterprise, voice tech is taking siege and changing the way we do even the most basic of tasks.
Voice Assistants and Consumer Data Privacy
As voice assistants reach more homes, corporate social responsibility and data privacy play a bigger role. Learn more here.
5 Chatbot Benefits to Help Solve Your Business Problems
The utilization of chatbots has gained momentum over the last few years. Read five ways chatbots help solve problems in business. Read more here.
How AI and RPA Can Improve Work-Life Balance and Advance Your Career
AI and RPA can increase productivity and efficiency for businesses and individuals. Read how these technologies are improving work-life balance here.
Are Robot Co-Workers Really the Future of Work?
There's a lot of crystal ball gazing about what the future of work looks like. Are robot co-workers part of that future? Find out more here.
Streamlined workflows with intelligent automation
A multinational computer technology company that develops, sells, repairs, and supports computers and related products and services.
How Secure is Data During RPA Deployment?
Is your organization exploring robotic process automation (RPA) but worrying about potential security risks? Read this article about RPA security.
Designing and Deploying Automation to Improve Customer Experiences
When a major global telecommunications firm needed to dial up a Process Transformation plan, they called on Sutherland to help it save 50 percent on operating costs and improve significantly its customer and employee satisfaction rates. The recent client is a fully integrated service provider offering video, internet and telephony services to more than 20 ...