Transforming the Airline Business Engine With Generative AI
Generative AI doesn't just hold value for the airline industry's front- and mid-office processes. It can transform and streamline back-office functions too. Discover how.
Fueling Streamlined Operations: The Benefits of AI-Powered Service Delivery for Airlines
With profit margins still not back to pre-pandemic levels, airlines need leaner operating models. Discover how generative AI can help, while enhancing the delivery stage of the carrier journey.
Smoothing The Runway: Transforming Pre-travel Experiences With AI
The airline industry's shift to generative AI is underway. Find out how you can use this technology to drive new efficiencies and deliver an enhanced, more personalized customer experience.
How You Can Take The Risk Out Of Automation
Ensure the automation your business builds gets the results it needs by applying AI-powered analytics and CX intelligence to create human-centered user experiences.
Qatar Airways Successfully Deploys Sutherland’s Revenue Accounting Platform for Increased Flexibility
Sutherland, the digital transformation company, announced today the implementation of Sutherland altra® PRA – an intelligent automation driven and future-ready passenger revenue accounting platform (certified for ONE Order by IATA and compliant with NDC) – at Qatar Airways, strengthening its 15-year relationship.
Aramco and Sutherland Sign Memorandum of Understanding to Design, Develop and Implement Digital Infrastructure in Saudi Arabia
Sutherland, the digital transformation company, today announced the signing of a Memorandum of Understanding (MoU) with The Saudi Arabian Oil Company (Aramco) to collaborate on designing, developing and implementing digital infrastructure in Saudi Arabia, boosting the local economy by creating over 50,000 jobs.
Hahn Air Selects Sutherland altra® for Passenger Revenue Accounting
Sutherland, the digital transformation company, is proud to announce the addition of Hahn Air to its list of airline customers, providing them with its newest revenue accounting platform – Sutherland altra®.
Perfecting Airline Customer Service On The Fly, Without Winging It
Airlines must pivot fast to keep customers happy. With the right digital solutions, airlines can respond to fluid conditions in real time, every time.
Delivering Exceptional Guest Experience In Volatile Times
These days, dealing with uncertainty is the new definition of business as usual. What hasn't changed is the hospitality industry's laser focus on driving occupancy, RevPAR, loyalty/retention and competitively differentiated guest experiences.
Rethinking The Hotel Experience: Top 5 Ways To Greet Your Future Guest
Hotel occupancy is on the rise in many places, thanks to pent-up demand for leisure travel. While this is good news for hotels that have enough staff, overall revenue remains down for much of the hotel industry. That's because conventions and mid-week business bookings haven't rebounded to anywhere near pre-Covid levels in most markets. And there's no telling whether they ever will, now that video meetings are the norm.