Privacy to Primacy: Transforming Remote Interactions into Winning Experiences
The last few years have represented an awakening around the many and complex issues related to data privacy.
F&A Center of Excellence Stood Up In Record Speed
View our case study on how Sutherland delivered a fully comprehensive virtual finance and accounting training program for a client in just 8 weeks.
Sutherland Sentinel AI® Explained
Sutherland Sentinel AI™ provides multiple layers of AI-driven security to enable secure, scalable, and sustainable operations in all working environments enabling you to secure your people, secure the data, and pass the audit.
How Machines Can Help Your Human Employees Work More Productively From Home
As businesses support their remote workforces, leaders are exploring how to better use technology to provide higher-value work for their employees.
5 Ways Technology Improves Patient Experience in Healthcare
The organizations best positioned to thrive in today’s healthcare environment are those that effectively integrate technology into both their patient engagement strategy and operational framework. This #WorldHealthDay, let’s take a look at how technology improves patient experience in healthcare
Behind the Industry Shift from RPA to Intelligent Automation: 4 Reasons for Adoption
Tired of the limited use cases and value of RPA software? Deploy intelligent automation to: 1. Move beyond rule-based tasks 2. Increase access to data 3. Re-assign employees to higher-value work 4. Enable improved customer support More on how this technology drives better business outcomes, here.
Retail Transformation | Sutherland
Every customer journey requires a personalized experience. And, every customer expects it. Learn more about retail transformation.
Retail Transformation | Sutherland (short version)
Every customer journey requires a personalized experience. And, every customer expects it. Learn more about retail transformation.
AI for Good: How to Leverage AI Technology to Enhance Customer & Agent Experiences
At this point, most of us will admit that AI is beginning to touch different parts of our lives every day. Algorithms are being deployed to observe, learn, and iterate to recommend music, auto-fill search queries, and optimize traffic routes. In the manufacturing sector, for example, image-recognition technology and sensors are allowing a manufacturing plant ...