Sutherland SmartLeap® HelpTree
HelpTree is an intelligent knowledge management solution, powered with significant cognitive capabilities, machine learning and robust decision network architecture (DNA).
5 Ways Technology Improves Patient Experience in Healthcare
The organizations best positioned to thrive in today’s healthcare environment are those that effectively integrate technology into both their patient engagement strategy and operational framework. This #WorldHealthDay, let’s take a look at how technology improves patient experience in healthcare
Contact Center AI Solution | CCAI | Sutherland
Delivering industry-leading customer service with contact center tailored solutions across the CX spectrum, provided through a seamless “as a service” model. Learn more.
Sutherland Connect
Engage customers and improve customer loyalty through a comprehensive omnichannel cloud-based ‘Customer Experience as a Service’ platform.
Sutherland | Cognitive Knowledge Engine (CKE) with Intent-AI technology
Sutherland’s Cognitive Knowledge Engine (CKE) with Intent-AI technology is a unique new way to search vast, multiple sources of data regardless of file type. In fact, it's one of the first platforms to combine Enterprise Search and Artificial Intelligence to deliver real time prescriptive insights for real time customer experience. It's fast, frictionless, and highly relevant.
Hey Google, Can You Understand Me Now? Good!
The recent update to Google Assistant is the biggest yet for the voice assistant. Could this finally push us deeper into a voice-activated world? Read more.
Sutherland | Engage
Today's brands need to be available anytime, anywhere and on any device while maintaining a hyper-personalized service.
Turning Artificial Intelligence into Retail Intelligence
Make AI a competitive advantage for your retail business
Extract | Sutherland
Sutherland Extract combines features seen in OCR and ICR solutions, with enhanced capabilities to improve document quality and processes. Learn more.