From Reactive to Predictive to Profitable
How Agentic AI Delivers Real ROI—Transforming Support, Success, and CX at Scale
As a Gold Sponsor of TSIA World Envision 2025, Sutherland is showcasing how Agentic AI is reshaping enterprise product support, customer success, and digital workplace services.
Our focus this year: helping enterprises move from AI pilots to enterprise-wide impact—where investments unlock higher workforce productivity, stronger customer outcomes, measurable ROI, and CX strategies built for the future.
Join us to see how we can help you amplify the adoption of Agentic AI to accelerate profitability, simplify operations, and raise the bar for post-sale enterprise technology services.
What You’ll Experience With Sutherland at Booth #514
Customer Experience Reimagined
See how Agentic AI powers proactive & predictive services—anticipating and resolving issues, coaching agents in real time, and reimagining voice interactions with intelligent routing, live translation, and automated post-call summaries
Workforce Empowerment
Explore tools that reduce operational complexity and enhance human potential, enabling proficiency and teams to focus on higher-value interactions
Scalable ROI Framework
Discover Sutherland’s proven Enterprise AI ROI Roadmap, designed to help executives align AI investments with tangible business outcomes—balancing cost optimization with breakthrough innovation
Future-Proofing the Enterprise
Get executive-ready insights, benchmarks, and playbooks with our C-Suite Acceleration Kit—helping leaders unlock enterprise value and future-proof service strategies
Why Sutherland?
With decades of experience across enterprise support, digital workplace, and customer success, we deliver more than technology—we deliver outcomes. Our Agentic AI-led approach to Services optimization is:
Consulting-Led
Ensuring scalable and sustainable ‘Human-in-the-Loop’ AI implementation and adoption
Outcome-Driven
Focused on measurable improvements in CX, efficiency, and profitability
Enterprise-Ready
Designed to scale across global, complex environments
See the New Era of Enterprise Technology Services
The age of Agentic AI has arrived. At TSIA World Envision 2025, discover how Sutherland helps enterprises move from pilot to profit—transforming product support, customer success, and beyond.
Visit Us at Booth #514 or book a meeting with one of our experts
Nagarajan Subramanian
Enterprise Technology Services – Head of Enterprise CoE
Listens For: Friction across ecosystems, unclaimed value, and silent breakdowns draining CX and EX
Strengthens: Operational resilience and speed-to-impact across transformation journeys
Balaji Chandarasikharan
Enterprise Technology Services – Solution Design
Listens For: Early risk signals, process & benchmark gaps, system misalignments, and CX/EX improvement potential
Strengthens: EBITA performance, CX/EX outcomes, future-ready roadmaps
Shawn Santos
Enterprise Technology Services – Business Development
Listens For: Executive intent, unmet client needs, innovation potential
Strengthens: Value articulation, risk resilience, client trust, revenue growth
Naveen Kumaresan
Platform Solutions – Agentic AI SME
Listens For: Tech fragility, data & integration blind spots, and systems that can scale
Strengthens: Platform resilience, delivery velocity, cybersecurity posture, and digital enablement at scale
