Industry: Banking and Financial Services

Whitepaper
2025 Outlook | How To Implement the Building Blocks for AI-First Transformation

AI has gone beyond an IT initiative to play an active role in business reinvention, creating new ways to streamline operations, enhance customer experiences, and drive efficiencies. It is setting the stage for continuous innovation in 2025 and beyond. To unlock the digital performance needed to achieve measurable results, companies will have to rewire how ...

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2025 Outlook | BFS : AI-Powered Decision-Making, Self-Service Models, and Embedded Finance

The majority of financial institutions expect to adopt AI-driven solutions by the end of 2025 across a variety of functions, with AI reimagining operations, reducing costs, and driving growth.  The key to achieving this will be overcoming foundational barriers – such as data quality and organizational silos, system integration headaches, and risk management considerations – ...

Fallstudie
Driving 30% Cost Savings and Faster Underwriting for Texas State-Chartered Bank

Discover how Sutherland partnered with the largest privately held state-chartered bank in Texas to transform their underwriting process.

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RegTech Rising: Shaping the Future of Regulatory Compliance

“By 2026, over 85% of compliance processes are expected to incorporate AI-driven solutions.” Source: Gartner, AI in Regulatory Compliance Report, 2024 In the fast-paced world of business, where regulations evolve as quickly as markets shift, organizations find themselves on a relentless treadmill of compliance demands. For decades, the approach to regulatory adherence was reactive—manual audits, ...

Blog
Reinventing Customer Experiences in Banking Through AI

Picture this scenario: John has been banking with the same institution for years. Every transaction, from his monthly bill payments to his occasional investments in fixed income products, feeds into an AI-powered system that creates a detailed, single-view profile of John’s financial behavior. This profile highlights not just his spending patterns but also his investment ...

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Sutherland FinTelligent Empowering Financial Services with AI-Powered Hyperautomation

In today’s fast-changing financial landscape, legacy systems can’t meet the demand for hyper-personalized experiences, increasing cost pressures and scalable operational efficiency. Introducing Sutherland FinTelligent– our AI-powered, hyper-automation solution that helps businesses ride the next wave of automation 2.0. Our solution transforms complex, high-impact financial processes across Retail banking, Payments, Consumer lending, Fintechs, Cards and beyond. ...

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Moving Past the Hype: How Banks Can Get ROI From AI

The growing adoption of AI has brought with it a great deal of hype, particularly surrounding the introduction and rapid advancement of generative AI (Gen AI) capabilities. Financial services institutions have been quick off the mark to embrace the technology in an effort to identify use cases that will accelerate business outcomes. As a result, ...

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CXO Guide: Accelerating AI and Automation in BFS

AI has become essential for firms in Banking and Financial Services (BFS), yet 70% of these organizations fail to achieve the expected results from AI-driven transformations in areas such as cost reduction, customer experience, and compliance. Sutherland’s latest CXO Guide addresses this gap by providing an actionable roadmap to accelerate the success of AI and ...

Whitepaper
CXO Guide: Accelerating AI and Automation in BFS

In this comprehensive guide, you’ll discover: AI has become essential for firms in Banking and Financial Services (BFS), yet 70% of these organizations fail to achieve the expected results from AI-driven transformations in areas such as cost reduction, customer experience, and compliance. Sutherland’s latest CXO Guide addresses this gap by providing an actionable roadmap to ...

Fallstudie
City of Memphis Unlocks 100% Test Coverage and 2x Faster Feature Delivery

See how the City of Memphis underwent testing transformation, achieving seamless releases and enhanced efficiency by leveraging Sutherland’s proprietary test automation solution.

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