Industry: Banking and Financial Services

Infografik
4 Steps For Fast-Moving Fintechs To Scale and Grow

Fintechs continue to outpace traditional banking players in the market. Here are four steps fintechs can take to maintain their growth momentum

Blog
4 Challenges to a Fintech’s Exponential Growth

US fintechs continue to transform the financial services landscape. They raised $12.8 billion in Q1 of 2021, a 220 percent YoY increase in investments [1]. Driven by consumer adoption, fintechs' transactional value is growing at 8.6 percent [2]. An estimated one out of three digital consumers today use at least two fintech services [2]. Fintechs across the spectrum continue to outpace the market and traditional players.

Blog
The Rise of Super Apps

By 2021 the term 'Super App' had become commonplace in China, but what can we learn from this growing trend? In this short series we try to unpick if SuperApps are a fad, or the future of app design.

Infografik
5 WINS PE Firms Score with F&A Centers of Excellence

When a private equity (PE) firm acquires a business, it wastes no time scrutinizing the acquisition's financial and accounting (F&A) function.

Infografik
Converting Disputing Customers into Brand Advocates

Every dispute is a source of customer friction. There's been a significant rise in dispute volumes across financial services with the growth of digital transactions.

Infografik
How To Get Your Finance Function Up To Speed?

To keep pace in today's world, companies need timely access to business-critical data. Much of that information resides in a company's finance and accounting (F&A) function.

Blog
Convert Disputing Customers into Brand Advocates

Customer retention is critical to success. It can result in higher revenue per customer through cross-sell and up-sell. The economics of new customer acquisition show that retention improves the cost-to-income ratio. As a result, banks and financial institutions increasingly look to dispute management as an opportunity to strengthen customer relationships. Dispute processing directly impacts customer retention, growth, costs, and brand perception.

Blog
5 Steps to Better Dispute Management in Financial Services

Every dispute is a source of customer friction. There's been a significant rise in the volume of disputes across financial services with the growth of digital transactions. Disputes cost financial institutions a lot of money. While the customer churn due to a dispute impacts the topline, the related processing and new customer acquisition costs impact the bottom line. Here are five things banks and financial institutions can do to improve the dispute management process.

Blog
How to Get Your Finance Function Up to Speed? Think Like a Private Equity Firm

To keep pace in today's world, companies need timely access to business-critical data. Much of that information resides in a company's finance and accounting (F&A) function. Too often, though, outdated manual processes keep F&A insights from reaching decision makers quickly enough. Meanwhile, digitally transformed competitors are beating them to market, operating with faster and more relevant information.

Fallstudie
How Concora Credit Saved $2.4 Million With Automation

View our case study on how Sutherland drastically improved the internal operations and automated key processes for Genesis Financial Solutions.

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