Service: Digital Operations

Blog
Voice Tech’s Next Big Hurdle is Inclusivity

Voice-first technologies are on an upward trajectory of growth—one that shows no signs of stopping. Voice technology still showcases enough inherent biases that are preventing this technology from being holistically adopted.

Blog
Make Your Brand More Dynamic with an Experience Thinking Approach

In today's competitive marketplace, being a company without empathy for what your consumers care about automatically places your company behind the pack.

Blog
Sutherland is a Leader in F&A Process Transformation

ISG named Sutherland a leader in financial and accounting services. Read our approach to process transformation in the F&A space.

News
Sutherland Named a Leader in ISG's Finance & Accounting Outsourcing Services 2018 Archetype Report

Recognized for transformation approach that combines data analytics and design thinking with deep domain expertise and process level automation

Blog
Loyal contact center team delivers outstanding customer experience.

The common misconception is that CSR is charity. Corporations aren't mindful of the fact that CSR is actually a business investment. Read more here.

Blog
Learning New Skills Will Help Advance Your Career

New technologies both displace and create jobs. The future of work will become more dependent on adapting and learning new skills.

Infografik
Infographic: The Evolution of Voice Tech

Voice tech started in the late 1800s with the advent of the telephone. Over the course of more than a hundred years, it has become the convenient technology we use today. Technologies like Siri and Alexa. Take a look at the Infographic below.

Blog
Now Hear This – Voice Tech Is Back and Louder Than Ever

Blog voice technology is back. Voice tech is a ways off from dominating the tech landscape. A look at the journey through the history of voice tech. The introduction of Voice 2.0. Giving a face to voice tech and looking ahead to the future. Voice-first is adopting an anthropomorphic design interface.

News
Andy Zimmerman to speak at Nasscom’s India Leadership Forum 2018

ROCHESTER, NY – January 23, 2018 – In today’s market, disruption is a driving force of change behind how companies operate, how they compete, and ultimately, how they boost their bottom line. Disruption needs to encompass 3 main things in order for it to be successful.

Video
Streamlined workflows with intelligent automation

A multinational computer technology company that develops, sells, repairs, and supports computers and related products and services.

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