Why Visit Sutherland at DMEC?
The Power of One: Integrated IDAM Solution
Sutherland’s collaboration with FINEOS delivers a turnkey, modern core platform with digitally enabled BPO operations. Our IDAM solution supports:
- Short-Term Disability
- FMLA & Leave Management
- Group Life & Supplemental Health
- End-to-end Claims Adjudication & Administration
What makes us different?
- Hyperautomation & Digital Triage: Powered by Robility™ and HelpTree™
- CX360 Analytics & Smart Knowledge Systems
- Targeted Automation & Compliance Management
- Scalable Operations for Rapid Market Shifts
Our Credentials
90+
Client NPS
$5.4M
Annual Claims
150M+
Customer Records
40%+
Automation in Claims Ops
What to Expect?
✔ Faster return-to-work outcomes
✔ Higher claim accuracy
✔ Reduced operational costs
✔ Enhanced employer-employee engagement
Co-developed with FINEOS, this solution enables:
- Compliance-led leave and claims transformation
- Multi-channel employee engagement
- High-touch service with digital containment over 50%
- Agile delivery for mid-market and enterprise carriers
Featured Offering
Integrated Disability and Absence Management (IDAM)
Co-developed with FINEOS, this solution enables:
- Compliance-led leave and claims transformation
- Multi-channel employee engagement
- High-touch service with digital containment over 50%
- Agile delivery for mid-market and enterprise carriers
Meet Sutherland Leaders at DMEC 2025
Anshu Biswas
Head of Life and Benefits
Murli Raju Dhanturuli
Solutions & Strategy, Life & Benefits
Kimberly Mashburn
Senior Advisor, Life & Benefits
Theresa Vollet
Client Partner, Life & Benefits
Michael Deck
Vice President, Life & Benefits