The Traditional Risk Adjustment Program is Broken
A manual, sampled, retrospective risk adjustment program was built for a different era. It does two things at once in this complex environment: it leaves earned revenue uncaptured, and it leaves unsupported risk on the books for a CMS auditor to find. Both are now expensive.
Sutherland’s Risk SigmaIQ solution combines AI-powered analytics, NLP-driven clinical coding, and 20+ years of healthcare operations expertise to build a risk adjustment program that is precise, productive, and audit-ready. It helps you capture the revenue you have earned and can prove every dollar of it.
5-10x
Coder Productivity Gain
93%
AI Coding Accuracy
25%
RAF Lift
+$64M
Revenue Impact Delivered
22%
of All Identified HCCs Are New Additions
Incremental Revenue PMPY
AI-Powered Risk Adjustment: 5 Integrated Stages
While traditional solutions benchmark against your past performance, Risk SigmaIQ delivers AI-powered county, member, and diagnosis-level insights that help health plans uncover hidden revenue, strengthen provider performance, and proactively manage market-specific growth risk dynamics at scale.
⦁ We bring together proprietary population analytics, medical and pharmacy claims data, laboratory signals, behavioral health, and social determinants of health (SDOH) to surface HCC opportunities that conventional programs routinely miss.
⦁ Our AI coding engine analyzes 100% of ALL medical charts – not a sample – so health plans capture every legitimate revenue opportunity while maintaining full audit defensibility.
Risk Disconnect Analytics
(STAGE 1)
Identify members across the population with understated risk (revenue opportunity) and overstated risk (RADV risk).
Retro & Prospective Operations
(STAGE 2)
Drive more effective prospective and retro operations by targeting the right members, the right providers, and the right charts.
AI Coding
(STAGE 3)
NLP-driven ICD/HCC extraction with MEAT criteria support. 93% accuracy. 100% chart coverage.
Coder Review
(STAGE 4)
Compliance-focused coder validation. Coders review only charts with new HCC opportunities, boosting productivity.
Audit-Ready
(STAGE 5)
Dedicated “delete bucket” that gives coders the ability to drop HCCs that are unsupported by documentation, ensuring every submission is audit-defensible.
(STAGE 1)
Identify members across the population with understated risk (revenue opportunity) and overstated risk (RADV risk).
(STAGE 2)
Drive more effective prospective and retro operations by targeting the right members, the right providers, and the right charts.
(STAGE 3)
NLP-driven ICD/HCC extraction with MEAT criteria support. 93% accuracy. 100% chart coverage.
(STAGE 4)
Compliance-focused coder validation. Coders review only charts with new HCC opportunities, boosting productivity.
(STAGE 5)
Dedicated “delete bucket” that gives coders the ability to drop HCCs that are unsupported by documentation, ensuring every submission is audit-defensible.
The result is an intelligent risk adjustment program that improves patient RAF accuracy, reduces operational waste, protects against RADV findings, and scales with the plan’s complexity, without placing additional burden on internal teams.
Beyond Traditional Risk Adjustment: Why Health Plans Choose Sutherland’s Risk SigmaIQ Solution?
Why Sutherland
11,000+ Healthcare professionals
100+ Long-term healthcare clients
20+ Years with top MA payers
85+ NPS score
15 Dedicated healthcare delivery locations
Outcome-based model
Accountable for results, not activity
V28-calibrated Engine
Built for the current CMS model
RADV-Ready by Design
Documentation built in from day one
Frequently Asked Questions
What is healthcare risk adjustment and why does it matter for Medicare Advantage payers?
What is the V28 HCC model from CMS and how does it affect our revenue?
What is a RADV audit and how does Sutherland help with RADV readiness?
Can Sutherland support both retrospective and prospective risk adjustment programs?
How quickly can Sutherland deploy and begin delivering results?
Ready to Capture the Revenue You Have Already Earned?
Every month of delay is revenue your plan will not recover. Sutherland’s Risk SigmaIQ solution is built to move fast, document with precision, and deliver results that survive the most rigorous audit. Let’s start the conversation.


