Industry: Communications, Media, and Entertainment
Services: Automation, Cloud, Digital Engineering Services, Enterprise Packaged Applications
Client Overview
Activision is a global leader in interactive entertainment, renowned for blockbuster franchises like Call of Duty and Crash Bandicoot. As part of Activision Blizzard, it delivers high-impact gaming experiences across console, PC, and mobile. With a massive global player base and a focus on innovation, Activision prioritizes seamless customer engagement, digital scale, and operational excellence.
The Challenge
Frequent Cloud Updates Creating Testing Bottlenecks and Operational Risk
As an early Oracle Cloud HCM adopter, Activision was subject to frequent software patches and feature releases, sometimes as often as weekly. Each update introduced the risk of system instability, process disruptions, and delays in HR operations. The internal HR Information Systems (HRIS) teams struggled to keep up with regression testing demands due to manual processes that were time-consuming, error-prone, and resource-intensive.
These testing backlogs impacted critical HR functions – from payroll processing and onboarding to compliance updates – reducing agility and increasing operational risk. To maintain service continuity and optimize the value of their Oracle investment, Activision needed a robust, scalable test automation strategy that could keep pace with rapid software iteration while improving testing accuracy, consistency, and efficiency.
Sutherland Solution
A Full-Stack Digital Transformation Driven by Cloud, DevOps, and AI
Sutherland deployed its proprietary test automation platform, CloudTestr, purpose-built for Oracle Cloud applications. CloudTestr was integrated seamlessly into Activision’s Oracle Cloud HCM environment to support automated regression testing and mitigate risks associated with frequent software updates.
Key components of the solution included:
- Automated Testing Suite: Sutherland rolled out a comprehensive, keyword-driven regression testing framework to validate Oracle patches, hotfixes, and configuration changes without the need for manual intervention.
- Dynamic Test Data Templates: The platform was equipped with dynamic templates to rapidly generate test data aligned with real-world HR scenarios, increasing coverage while reducing set-up time.
- Pre-Built Accelerators: CloudTestr leveraged 142 pre-built test accelerators tailored to Oracle HCM workflows, enabling quick deployment and immediate impact.
- Scalability and Audit-Readiness: The solution offered full traceability and audit logs for every test run, helping Activision meet internal compliance and risk management standards.
This AI-augmented testing framework ensured business continuity and significantly reduced the operational load on Activision’s HRIS team.
The Outcome
Operational Efficiency, Higher ROI, and Reduced Testing Cycle Time
With Sutherland’s CloudTestr solution in place, Activision saw a marked transformation in its testing operations. Testing validation time was reduced by 50%, enabling faster deployment of Oracle patches and configuration updates with minimal disruption. The automation-first strategy delivered a 50% increase in testing ROI, reflecting the efficiency gains and cost savings realized through the reduction in manual effort and risk mitigation.
The integration of 142 pre-built accelerators allowed for rapid adoption and consistent test coverage across critical HR processes. Most importantly, the solution provided Activision with the agility and resilience needed to sustain its high standards of operational excellence, while allowing HR teams to focus on delivering value rather than chasing issues caused by inadequate testing.
That’s digital outcomes delivered!
KEY OUTCOMES
Faster Validation
Pre-Built Accelerators
Higher Testing ROI
