Industry: Banking and Financial Services

Blog
Now Hear This – Voice Tech Is Back and Louder Than Ever

Blog voice technology is back. Voice tech is a ways off from dominating the tech landscape. A look at the journey through the history of voice tech. The introduction of Voice 2.0. Giving a face to voice tech and looking ahead to the future. Voice-first is adopting an anthropomorphic design interface.

Blog
What is MiFID II: Its Impact on Financial Services

With the 'Markets in Financial Instruments Directive II' (MiFID II) having hit the European market, the financial services industry is undergoing some shifts.

Blog
Digital Sustainability: 5 Ways to Protect the Environment While Digitally Transforming

Read our article for 5 ways your company can protect the environment while digitally transforming.

Blog
The Future of Work Is Bound in Blockchain

When it comes to the future of work, enterprises need to hit it with a block – blockchain, that is. The still nascent technology is finally coming into its own, and savvy business leaders are seeing the true value of blockchain and how it can be applied to solve real business problems. Horses for Sources ...

Blog
3 Main Pillars to a Sustainable Business Model

At Sutherland, our corporate social responsibility strategy centers on three main pillars to ensure a sustainable business model. Read what they are here.

Video
Sutherland’s Business Process Transformation

Combining automation with digital labor programs and real-time insights. Delivered as a service, increase agility and improve corporate decision making. Learn more about how to transform your business process today.

Blog
Is the C-Suite Ready for the Digital World? A Conversation with Sutherland’s Jeff Mortlock

As the Vice President of Digital Solutions at Sutherland, Jeff Mortlock has to operate both vertically and horizontally, with everyone looking to him for guidance as the digital era truly asserts itself. A veteran of the company, which he joined in 1997, Mortlock says he’s seen Sutherland go through dramatic transformation many times. Today, he ...

Blog
7 Proven Banking Automation Strategies that Work | Sutherland

Automation is a viable way to reduce costs and improve accuracy. Read our 7 proven banking automation strategies for financial service organizations.

Blog
How to Leverage Data Analytics in Finance

Analyzing customer, process and industry data is necessary to make critical business decisions. Learn how to leverage data analytics in the financial services industry.

Fallstudie
Middle East Bank Cuts Verification Costs by 40% with Voice Biometrics

Find out how Sutherland helped a leading bank authenticate customer calls using voice biometrics, thus reducing costs and increasing customer satisfaction.

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