Global Consumer Goods Giant Gains 2.8% Revenue Savings and Cuts Working Capital 3.4% with Sutherland’s eSeal
Learn how Sutherland helped a leading consumer goods manufacturer drive streamlined, automated approach inventory management with its proprietary digital supply chain solution - eSeal.
Lifestyle Brand Cuts Provisioning Time 89% and Enables 24/7 Scalability
Learn how a leading US Lifestyle brand partnered with Sutherland to expand and monitor jobs, integrate Oracle EBS, and ensure 24/7 scalability.
Hot Topic Achieves 92.5% Cut in Test Execution Time and Doubles Adoption Speed
Discover how Hot Topic implemented continuous quality automation by leveraging Sutherland’s CloudTestr platform, enabling the company to adapt to changes with greater agility, increase operational velocity with consistent quality, and enhance user confidence.
Finding the Retail Sweet Spot: Combining Hyper-Personalized Customer Service and Experience
Retailers today need to deliver a customer experience that’s seamless, relevant, authentic, omnichannel – and hyper-personalized. Marketing leaders are well aware of this. They know that intelligent 1:1 conversations allow them to use the right, customized message or offer at the right time, yielding better results. Retailers that deploy advanced personalization, for example, see a ...
The Retail Revolution: AI, Hyper-Personalization, and the New Normal in Customer Expectations
Today’s consumers expect more than just products — they crave personalized experiences that cater to their unique preferences, interests, and needs. They’re used to brand interactions that are convenient, fast, digitally driven, and on their terms – regardless of the time of day, the device they’re connecting from, or the issue they’re having. As a ...
How to Overcome the Biggest Challenges in Delivering Hyper-Personalized Retail Experiences
Retailers see a consistent 25% revenue increase when they can deliver advanced personalization for customers. It is a key driver of success today. Employing AI, automation, data, and advanced analytics is the key to creating tailor-made omnichannel product and service experiences for your customers, delivering effective hyper-personalization across all channels, and unlocking customer service capabilities ...
HFS Horizons Report Puts Sutherland in Horizons 2 Category for Enterprise Innovators in the Retail and CPG Industry
Today’s retailer and CPG firms are faced with high input costs, rising interest rates, and high customer expectations. Enterprises need new solutions to meet evolving customer demands, and they need their service providers to be efficient, delivering innovations that bring ROI quickly. The HFS Horizons: Retail and CPG Service Providers, 2023 report explains the state ...
Independent Report on Retail and CPG Industry Service Providers Highlight Sutherland as an Enterprise Innovator
A new report from HFS Horizons on retail and CPG industry service providers placed Sutherland in the Horizons 2 category for enterprise innovators. The report found Sutherland to be a service provider with the ability to enhance end-to-end retail and CPG services and deliver unmatched value for stakeholders. This is due to our excellence in: ...
How to Overcome the Biggest Challenges in Delivering Hyper-Personalized Retail Experiences
Retailers see a consistent 25% revenue increase when they can deliver advanced personalization for customers. It is a key driver of success today. Employing AI, automation, data, and advanced analytics is the key to creating tailor-made omnichannel product and service experiences for your customers, delivering effective hyper-personalization across all channels, and unlocking customer service capabilities ...
Leading Fishhook Manufacturer Slashes TCO by 32% With Sutherland’s Zero-Cost Oracle Cloud Migration
Learn how America’s leading fishhook manufacturers modernized their systems for efficient operations and substantial cost reductions.