How Secure is Data During RPA Deployment?
Is your organization exploring robotic process automation (RPA) but worrying about potential security risks? Read this article about RPA security.
Designing and Deploying Automation to Improve Customer Experiences
When a major global telecommunications firm needed to dial up a Process Transformation plan, they called on Sutherland to help it save 50 percent on operating costs and improve significantly its customer and employee satisfaction rates. The recent client is a fully integrated service provider offering video, internet and telephony services to more than 20 ...
Transforming Supply Chains for Fortune 500 Company
Read our article on how Sutherland transformed supply chains for a communications technology client with automation and machine learning.
Media & Communications Provider Cuts Operating Costs by 30%
See how Sutherland helped a top 3 telecommunications and media service provider cut operational costs through its "smart model" transformation.
Fortune 500 Tech Company Reduces Operating Costs by 25%
Read our case study on how Sutherland streamlined workflows for a multinational computer technology company using intelligent automation.
Sutherland brings quick Process Transformation to Fortune 500 tech company
With a clearer picture of the day-to-day operations and customer interactions, the client is now able to make more timely and informed business decisions.
Combatting the Three Biggest Challenges of Big Data
A version of this article was first published on Forbes.com. In today’s dynamic business ecosystem, where consumer habits, interests, and purchasing patterns evolve rapidly, executives are leveraging big data insights to try and remain competitive. But executive teams face considerable challenges in arriving at clear and actionable direction from the big data that’s gathered. Analyzing ...
Finance Organizations Realize Big Change With Automation
As Sutherland’s Finance Transformation Practice leader, I am often asked what impact I anticipate automation will have on the finance organization – and how I foresee it impacting the current workforce? These are important questions. Here’s my answer: We truly are at an inflection point, the innovative potential of automation is creating a fundamental change ...
DHL saves millions with Sutherland’s automation solution
Read how Sutherland deployed an automation solution for DHL to transform inefficient processes, established a central knowledge database and more!
Sutherland Named Leader in Automation and Transformation
In the recently released ISG Provider Lens report, Sutherland’s digital enabled Finance and Accounting services were recognized for industry leadership. The report referenced a growing trend towards clients needing innovative and technology-driven services and therefore evaluated companies on the ability to provide process transformation services. ISG defined four client archetypes based on vertical-specific services as ...