Sutherland recognized for advancing Agentic AI in autonomous network operations, alongside leading CSPs and technology partners.
PITTSFORD, N.Y. – 16 July 2026
Sutherland, a global AI-driven business transformation company, has won the Outstanding Catalyst, Autonomy Accelerator Award at the TM Forum Innovation Awards during DTW Ignite 2026 in Copenhagen. The award is one of the event’s top honors. It recognizes the Catalyst project that comes closest to Level 4 autonomous networks and zero-touch operations, backed by real operational results.
Sutherland led the winning project, called Agentic NOC, from concept to delivery, building the Agentic AI orchestration layer, cross-domain AI agents, user experience and dashboards, and bringing the full system together with a group of leading operators and technology partners who took part in the Catalyst.
Agentic NOC shows how AI agents can work across a telecom network, spanning network, service, field force, security, and operations, to spot issues, identify root causes, and resolve them automatically. Early results point to reduced alarm noise, lower mean time to repair (MTTR), lower operating costs, improved service reliability, and higher customer satisfaction.
“We have long believed that the next telco leader will not be the one who automates fastest, but the one who lets the network think, decide, and act before the market moves on. Winning the Outstanding Catalyst, Autonomy Accelerator Award at DTW Ignite is a strong testimony to the fact that Sutherland is not just shaping that conversation. We are delivering it in production, with the world’s most demanding operators as our champions.”
Sriram Panchapakesan,
CEO – Communications, Media & Entertainment, Sutherland
Agentic NOC is built on TM Forum’s Open APIs and designed with security and governance from the ground up, so every AI action can be tracked and accounted for. That combination, intelligent automation paired with clear governance, is what earned the project its recognition.
“This award reflects the strong collaboration between our operator champions, strategic partners, and the wider Catalyst team, all working to move the industry toward autonomous operations. It also proves an important point. As AI agents start acting on operators’ behalf, not just assisting them, governance cannot be an afterthought. Identity, permissions, policy, audit trails, and human oversight have to be built into the architecture from day one. That is what we built, and that is what the industry recognized.”
Jay Naillon,
Vice President – Solutions, Sutherland
The Outstanding Catalyst, Autonomy Accelerator award is one of the highest honors at TM Forum DTW Ignite 2026, recognizing our project for credible operational outcomes and the biggest step-change toward Autonomous Networks Level 4, or zero-touch operations. Its significance is reinforced by this year’s Catalyst program, which brought together 59 teams, 1,350+ participants, 250+ organizations, and 105 communications service providers.
The recognition builds on Sutherland’s growing work in AI-enabled autonomous network operations, spanning network maturity assessments, Agentic AI architecture design, closed-loop automation, and operating model transformation for telecom clients worldwide.
For more information on Sutherland’s Agentic NOC capabilities and autonomous network solutions, click here.
About Sutherland
Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.
For Enterprises, these are key factors of success. For us, they’re our core expertise.
We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering – the foundation that powers rapid innovation and scalable business transformation.
We’ve created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as-a-service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don’t just enable change — we engineer digital outcomes.
Sutherland
Digital Outcomes.
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