Parks Associates: 26% of US broadband households report purchasing a consumer electronics device between February and May 2020
A new whitepaper from Parks Associates finds 26% of US broadband households reported purchasing a consumer electronics (CE) device between February and May 2020, at the outset of the COVID-19 pandemic in the US. The whitepaper “Supporting Today’s Connected Consumer,” developed in cooperation with Sutherland, a global Digital Transformation company, addresses the expanding opportunities for support providers to roll out new models of services, enhancing the customer experience and minimizing costs.
3 Ways to Future-Proof Your Content
Factors like the focus on digital, rise of personalization, and explosion of different channels have emphasized the importance of a solid content pipeline.
Understanding the Human Element of Moderation
By identifying inaccuracies and flagging malicious or inappropriate posts for removal, moderators help users enjoy all the benefits of social media.
Creating Customer Loyalty Through Content Experience
From storefront content creation to product listings and SKU management, we create high-quality content that allows for data mining and personalization.
The Spread of Misinformation on Social Media
In this webinar, we’ll dig into the various types of misinformation, how false news spreads and the impact of fake news.
Sutherland to Present at Parks Associates CONNECTIONS™ Community Session on Supporting the Connected Consumer
Sutherland’s Bharat Chadda will address the need to redesign user experiences on IoT and connected devices
The New Era of Content Moderation
How artificial intelligence (AI) is the helping hand content moderators need to address today’s complex digital landscape.
The Shifting Tide on Content Moderation
Learn about the pillars of a strong content moderation strategy, the steps to build effective brand "guardians" and the right balance of human and machine. Watch webinar.
Sutherland | Engage
Today's brands need to be available anytime, anywhere and on any device while maintaining a hyper-personalized service.
Extract | Sutherland
Sutherland Extract combines features seen in OCR and ICR solutions, with enhanced capabilities to improve document quality and processes. Learn more.