Learning New Skills Will Help Advance Your Career
New technologies both displace and create jobs. The future of work will become more dependent on adapting and learning new skills.
How to Implement a Successful Design Thinking Strategy
A powerful design thinking strategy is both empathetic & evolutionary. See how to implement a successful design thinking strategy for your business here.
Designing and Deploying Automation to Improve Customer Experiences
When a major global telecommunications firm needed to dial up a Process Transformation plan, they called on Sutherland to help it save 50 percent on operating costs and improve significantly its customer and employee satisfaction rates. The recent client is a fully integrated service provider offering video, internet and telephony services to more than 20 ...
Transforming Supply Chains for Fortune 500 Company
Read our article on how Sutherland transformed supply chains for a communications technology client with automation and machine learning.
Media & Communications Provider Cuts Operating Costs by 30%
See how Sutherland helped a top 3 telecommunications and media service provider cut operational costs through its "smart model" transformation.
Global Movie Theater Chain Increases Customer Engagement by 35%
Sutherland Global helped a leading US-based movie theater chain optimize its campaign management and customer engagement, using our data science capabilities.
NelsonHall Hails Sutherland as No. 2 Service Provider to the Telecom Sector
NelsonHall ranks Sutherland no. 2 service provider to telecom sector against 16 competitors, noting our growing global footprint and client successes as we lead digital transformation through AI, machine learning and big data. The renowned analyst firm lauded Sutherland for our sharp focus on telecom’s micro-segments; an extensive U.S. client footprint; the use of RPA ...
30% Reduction in Call Volumes and Improved CX for Leading Telco
Read our case study on how Sutherland increased customer satisfaction & reduced cost for a media & entertainment company with intelligent automation.
Sutherland Digital Advances Capabilities Under Direction of Newly Appointed President Andy Zimmerman
The Move Comes After Sutherland Recently Acquired Big Data Analytics Firm Nuevora, Provides Clients World-Class Customer Experiences Using Design Thinking, Process Transformation Consulting, Analytics and SaaS Platforms