Redefining Supply Chain Resilience with End-to-End Visibility
In today’s volatile landscape, visibility isn’t a luxury – it’s a lifeline.
Manufacturing organizations are navigating a perfect storm: shifting demand patterns, persistent labor shortages, inflationary headwinds, and siloed legacy systems. In this environment, achieving real-time, end-to-end supply chain visibility is foundational to operational resilience and competitiveness.
Sutherland’s Supply Chain as a Service (SCaaS) offering enables manufacturers to move from reactive to proactive operations through:
- Real-Time Traceability: Track products, components, and materials across the entire manufacturing and distribution lifecycle.
- Operational Excellence: Streamline and automate critical supply chain functions for faster, smarter decision-making.
- Business Continuity: Ensure agility and process consistency, even in the face of disruption, through integrated digital workflows.
From procurement to production to delivery, we unify fragmented systems and processes – empowering supply chain leaders with the intelligence and control they need to drive speed, reduce costs, and future-proof operations.
Business Impact Delivered
Cost optimization across the supply chain towers
Faster order-to-fulfill and cash cycles
Fewer disruptions through exception alerts
Improvement in decision speed and insight accuracy
Supply Chain BPaaS for Manufacturing
An AI-powered, platform-driven solution, delivered as a service, for resilient, intelligent operations
Sutherland’s Supply Chain BPaaS (Business Process as a Service) for Manufacturing enables enterprises to modernize and orchestrate their supply chain with end-to-end visibility, digital integration, and outcome-driven delivery. This solution combines process expertise, intelligent automation, and a real-time digital platform to deliver operational agility, cost efficiency, and an exceptional customer experience.
Core Capabilities
- Digitally Integrated Operations
Unified execution across core functions, including Source-to-Pay (S2P), Warehouse Management (WMS), Transportation Management (TMS), and Returns Management (RMA) – fully digitized and harmonized. - Real-Time Control Tower
Centralized visibility and decision-making across supply chain operations and customer experience – powered by live data and predictive insights. - SLA-Based Outcome Ownership
Business processes are executed under defined service level agreements (SLAs), ensuring accountability, measurable outcomes, and continuous improvement. - AI-Enabled Event Detection and Resolution
Proactive identification and remediation of disruptions, bottlenecks, and anomalies using machine learning and real-time signals.
Delivered As
Why Sutherland
Trusted by Global Leaders
We support 400+ global brands, with over half being Fortune 500 companies. From focused transformation to complex operations, we deliver digital outcomes at scale.
Deep Manufacturing Expertise
With decades of domain experience and strategic partnerships across the sector, we understand the nuances of manufacturing, from operational inefficiencies to enterprise-wide digital transformation.
Innovation at the Core
Our Digital Acceleration Centers turn bold ideas into scalable solutions. Powered by AI, automation, and real-world insights, we deliver innovations that balance speed, value, and long-term impact.
Outcome-Based Engagements
Over 40% of our partnerships are outcome-driven. We tailor every engagement to your goals, ensuring accountability, alignment, and shared success.
Advanced Capabilities
With 200+ inventions based on several patents and deep AI expertise, we embed Industry 4.0 into your operations – enhancing experiences, accelerating automation, and driving competitive advantage.
Digital-First IT Strategy
We integrate digital outcomes into core IT functions, modernizing infrastructure and aligning technology with business value to power enterprise transformation.