Service: Digital CX

Blog
Privacy to Primacy: Transforming Remote Interactions into Winning Experiences

The last few years have represented an awakening around the many and complex issues related to data privacy.

Blog
3 Ways to Future-Proof Your Content

Factors like the focus on digital, rise of personalization, and explosion of different channels have emphasized the importance of a solid content pipeline.

Blog
The Reality of Managing a Remote Workforce

As remote work remains a reality, organizations must keep employees engaged, encourage productivity, and equip them with the right tools. Learn more.

Blog
Creating Customer Loyalty Through Content Experience

From storefront content creation to product listings and SKU management, we create high-quality content that allows for data mining and personalization.

Blog
Understanding the Human Element of Moderation

By identifying inaccuracies and flagging malicious or inappropriate posts for removal, moderators help users enjoy all the benefits of social media.

Video
Sutherland SmartLeap® HelpTree

HelpTree is an intelligent knowledge management solution, powered with significant cognitive capabilities, machine learning and robust decision network architecture (DNA).

Webinar
The Spread of Misinformation on Social Media

In this webinar, we’ll dig into the various types of misinformation, how false news spreads and the impact of fake news.

Pressemitteilung
Sutherland to Present at Parks Associates CONNECTIONS™ Community Session on Supporting the Connected Consumer

Sutherland’s Bharat Chadda will address the need to redesign user experiences on IoT and connected devices

Whitepaper
The New Era of Content Moderation

How artificial intelligence (AI) is the helping hand content moderators need to address today’s complex digital landscape.

Video
Sutherland Intelligent Facilities Management

Sutherland’s Intelligent Facilities Management solution helps bring your people, clients, customers, and all stakeholders, face to face and back to your facilities, in a secure, clean, healthy, and productive environment built on a foundation of trust and safety and committed to information security. The technology behind Sutherland’s Intelligent platform is new ,robust, AI-based and data-driven. ...

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