Grow. Protect. Transform. With Agentic AI.
Money20/20 USA is where the financial ecosystem comes together to do business—and in 2026, the agenda puts Agentic AI, fraud, payments, and regulation firmly in focus.
At Booth 18111, discover how Sutherland is helping financial institutions move past the pilot and put AI agents into production. Experience our Agentic AI ecosystem in action—transforming operations, customer experience, risk and compliance, and engineering to deliver measurable business outcomes at scale.
Past the Pilot: Put AI Agents in Production
See Sutherland's Agentic AI ecosystem in action across the financial services value chain
Agentic AI for Onboarding
Turn complex, fragmented onboarding processes into faster, more intelligent journeys.
Explore agents supporting Application intake, AML screening, KYC processes, Data validation and exception handling, Customer onboarding orchestration
Outcome: Reduce friction, accelerate time to activation and improve compliance by design.
Agentic AI for Disputes & Fraud
Transform high-volume, investigation-heavy processes with intelligent agents capable of supporting decisions and orchestrating work.
Explore Fraud investigation agents, Dispute resolution agents, AI-driven triage, Automated evidence gathering, Intelligent escalation
Outcome: Resolve disputes faster, reduce manual effort and strengthen fraud operations.
Agentic AI for Compliance
Make compliance operations more responsive without compromising governance.
Explore Transaction monitoring agents, KYC refresh agents, Regulatory reporting agents, AML alert triage, Human-in-the-loop escalation
Outcome: Reduce false positives, accelerate investigations and help compliance teams focus attention where risk is highest.
Turn complex, fragmented onboarding processes into faster, more intelligent journeys.
Explore agents supporting Application intake, AML screening, KYC processes, Data validation and exception handling, Customer onboarding orchestration
Outcome: Reduce friction, accelerate time to activation and improve compliance by design.
Transform high-volume, investigation-heavy processes with intelligent agents capable of supporting decisions and orchestrating work.
Explore Fraud investigation agents, Dispute resolution agents, AI-driven triage, Automated evidence gathering, Intelligent escalation
Outcome: Resolve disputes faster, reduce manual effort and strengthen fraud operations.
Make compliance operations more responsive without compromising governance.
Explore Transaction monitoring agents, KYC refresh agents, Regulatory reporting agents, AML alert triage, Human-in-the-loop escalation
Outcome: Reduce false positives, accelerate investigations and help compliance teams focus attention where risk is highest.
Explore How Sutherland Can Help You
- Lower cost: Identify opportunities to reduce TCO through intelligent automation and redesigned operations.
- Move faster: Accelerate onboarding, disputes, investigations and customer servicing.
- Improve accuracy: Reduce manual errors and create more consistent, controlled workflows.
- Strengthen protection: Apply AI across fraud, AML, KYC and transaction monitoring.
- Elevate CX: Remove friction from high-impact customer journeys without sacrificing control.
- Scale AI responsibly: Move from isolated proofs of concept toward production-ready Agentic AI with governance and human oversight.
- Modernize engineering: Use AI-led engineering to accelerate transformation across platforms and operations.
40%
Average reduction in total cost of ownership (TCO)
65%
Average reduction in total cost of ownership (TCO)
60%
Reduction in false positive
100%
automation tools
30%
Increase in $ collected
2x
Faster customer onboarding
Financial Services Expertise Built for Scale
Sutherland’s broader BFS portfolio spans retail banking, cards, payments, consumer lending, auto finance and other financial services segments, combining Agentic AI, automation, analytics, digital CX and engineering.
2
Supported
70%+
engagements
90+
BFS Al agents
18K+
worldwide
Sutherland × ComplyAdvantage
Unify Risk, Fraud and AML Compliance
See how Sutherland and ComplyAdvantage bring together customer screening, real-time transaction monitoring and alert resolution in a unified approach to financial crime compliance.
The solution combines ComplyAdvantage’s real-time financial crime intelligence with Sutherland’s managed operations, domain expertise and AI capabilities. Sutherland’s current BFS offering identifies ComplyAdvantage as a partner for real-time sanctions and AML screening, while its KYC/AML proposition combines real-time intelligence with Agentic AI.
The showcase spans:
• Customer onboarding and KYC
• Watchlist and sanctions screening
• Real-time transaction monitoring
• Alert triage and resolution
• Fraud and AML investigations
• SAR compilation and filing
• Modular managed services
Backed by 2,400+ domain subject matter experts and AI accelerators including Agentic AI, Sentinel AI and HelpTree, the approach is designed to help financial institutions move from fragmented compliance processes toward connected, intelligent operations.
Put AI to Work Across Financial Crime Operations
Book Your 1:1 Meeting With Sutherland Experts at Money20/20