Sutherland at Technology & Services World 2026
Meet Our Experts
Experience the Future of Enterprise Services with Agentic AI
Join Sutherland at Technology & Services World 2026 as we showcase how Agentic AI is transforming customer support, managed services, and IT operations through autonomous resolution, intelligent orchestration, and AI-powered decision-making. Discover how enterprises can move beyond traditional automation to build intelligent, resilient service operations that improve customer experiences, accelerate issue resolution, and deliver measurable business outcomes.
Book a Meeting With Our ExpertsMeet us at Booth #614
Discover how Sutherland is bringing Agentic AI into technology operations β moving from reactive support to intelligent, assisted and increasingly autonomous operations.
Agentic NOC in Action | Solution Demo
See the Detect β Diagnose β Act β Validate loop in action. Explore how Agentic NOC correlates operational signals, identifies root causes and recommends or executes governed remediation β helping teams move from alert-heavy, reactive operations toward predictive and autonomous service management.
Agent Assist for Technical Operations | Solution Demo
See how AI can augment engineers and support teams across NOC, infrastructure, storage, cloud and technical support environments. Agent Assist brings relevant knowledge, troubleshooting guidance and recommended next actions into the workflow β helping teams resolve issues faster while keeping experts in control.
Let’s Talk Agentic Operations | 1:1 Executive Briefing
Meet Sutherland leaders at Booth #614 to explore where Agentic AI can create the greatest impact across your technology and managed services operations. Discuss your current environment, identify high-value use cases and map a practical path from AI-assisted support toward greater operational autonomy.
What Weβre Showcasing
A multi-agent operating model, built on an agentic fabric, that pulls signal from telemetry, logs, tickets, configuration data, and customer-impact indicators to detect, correlate, diagnose, act, and validate β with human oversight where it matters most.
Move beyond static runbooks and manual triage. Agents recommend and execute fixes, escalate only true exceptions, and learn from outcomes to keep improving resolution speed across support, managed services, and IT operations.
Agentic AI works alongside your existing stack, not around it. Sutherland’s open, vendor-agnostic approach integrates with the monitoring, ticketing, and service management tools you already run β across any industry.
The Resolution Flywheel: How Human Expertise Compounds Agentic AI
Connecting agent assist and autonomous resolution through one continuously learning service system.
What if every human-assisted resolution made AI better at resolving the next one?
Sutherland connects agent assist and agentic AI in a continuous learning loop. AI supports people when judgment is needed and acts autonomously when intent, evidence, and policy are clear. When exceptions require human expertise, successful resolutions become reusable knowledge-continuously expanding what can be automated safely.
The result is a service model that goes beyond productivity and point automation to continuously learn, improve, and scale trusted autonomous resolution.
Key takeaway: Today’s human expertise becomes tomorrow’s trusted autonomy.
Theater Session
