Meet our Travel AI Agents
Interpreter Agent
Understands intent, urgency, and sentiment to route requests to the appropriate service process.
Historian Agent
Maintains a unified customer profile including preferences, history, loyalty data, and past issues.
Companion Agent
Personalizes interactions based on trip stage, customer profile, and prior interactions.
Coach Agent
Provides real-time guidance to agents through response suggestions and compliance cues.
Critic Agent
Analyzes CSAT, reviews, and complaints to identify service improvement areas.
Empathy Agent
Monitors sentiment and tone in real time to guide response style and escalation.
Resolver Agent
Executes end-to-end issue resolution across rebooking, ticketing, and service recovery actions.
Shield Agent
Applies travel policies and manages disruptions through alternate options and recovery rules.
Disruption Agent
Handles refunds, credits, vouchers, and financial transactions securely and compliantly.
Trip Planning Agent
Supports destination discovery, itinerary creation, and option comparison.
Booking Agent
Executes flight, hotel, ancillary, and freight/cargo bookings across travel and logistics systems.
Ticketing Agent
Handles ticket issuance, confirmations, and payment validation.
Rebooking Agent
Identifies alternate itineraries and executes rebooking actions.
Disruption Agent
Detects delays and cancellations and coordinates recovery actions.
Refund and Credit Agent
Processes refunds, credits, and vouchers accurately and compliantly.
Librarian Agent
Retrieves accurate information from SOPs, GDS content, and travel policies.
Reservation Agent
Manages hotel reservations, modifications, and cancellations.
Front Desk Operations Agent
Supports check-in, check-out, and in-stay service requests..
Service Fulfillment Agent
Coordinates housekeeping, maintenance, and guest service requests.
Supplier Onboarding Agent
Orchestrates supplier lifecycle and onboarding management
Schedule and Capacity Agent
Manages schedules, capacity allocation, and availability.
Fleet Management Agent
Supports fleet utilization and operational readiness.
Exception Handling Agent
Manages delays, failures, and operational exceptions.
Shipment Planning Agent
Plans shipments, routes, and delivery timelines.
Tracking and Visibility Agent
Provides real-time shipment tracking and status updates.
Claims and Exception Agent
Handles shipment issues, claims, and recovery actions.
Pricing & Offer Optimization
Optimizes pricing, offers, and upsell opportunities.
Risk Agent
Detects fraud, misuse, and risk across transactions.
Compliance Agent
Ensures adherence to regulatory and policy requirements.
Insights Agent
Generates operational, CX, and revenue insights for decision-making.