Industry: Banking and Financial Services

Press Release
Sutherland Announces Position as Leader in Everest Group’s PEAK Matrix® for Revenue Cycle Management Operations Service Providers 2022

Sutherland, an experience-led digital transformation company, today announced it has been positioned as a Leader on Everest Group’s Revenue Cycle Management (RCM) Operations PEAK Matrix® Assessment 2022.

Press Release
Sutherland and FinScan Partner on Enhanced Anti-Money Laundering Compliance

Sutherland, a leading digital transformation company, and FinScan, a global leader in anti-money laundering (AML) compliance solutions, today announced a partnership to deliver an advanced AML managed service offering that incorporates AI-powered data quality capabilities to provide a consolidated view of customer AML risk across counterparties, products, and geographies. The solution, Sutherland AML, is powered by FinScan’s customer AML risk management platform and provides a more holistic and informed customer view by breaking down silos that currently exist among AML departments and their interaction with the business.

Case Study
OneTrust Partners With Sutherland, Leverages its Automation Expertise for Significant Productivity and Efficiency Gains

See how a major mortgage lender is processing 2,000 transactions monthly while cutting 160 personnel hours off its rate lock process leveraging Sutherland automation technology.

Blog
Order-to-Cash From a Customer’s Perspective: It’s Not About Orders, It’s About Customers

The Order-to-Cash process becomes "Customer-to-Cash" when you put customer experience at the center

Blog
A Fintech’s Path to Customer Experience Success

Partnership is a path for Fintechs to achieve end-to-end process automation, excellent transformative customer experiences, cyberthreat protection, and staying lean while growing.

Blog
3 Steps To Transform Financial Services Customer Experience

Follow this blueprint to financial services CX transformation. AI, process automation and data analysis help modernize legacy systems, channel communications and improve customer relationships.

Infographic
Effective Customer-To-Cash Saves Time & Money & Prepares For Uncertainty

Infographic: Optimizing the Customer-to-Cash (C2C) process better prepares a business to respond to market conditions while better understanding its customers

Blog
Three Rules For Customer Experience Transformation In Financial Services

3 rules for digitally transforming customer experiences. How to intelligently automate legacy systems, personalize relationships, and offer customer self-serve convenience.

Blog
Finally A Customer to Cash Solution Actually Built Around The Customer

Customer-to-Cash (C2C) is when a business makes a first impression. Getting the process right lets you better understand customers while getting better prepared to respond to market conditions.

Infographic
4 Steps For Fast-Moving Fintechs To Scale and Grow

Fintechs continue to outpace traditional banking players in the market. Here are four steps fintechs can take to maintain their growth momentum

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