Digital Sustainability: 5 Ways to Protect the Environment While Digitally Transforming
Read our article for 5 ways your company can protect the environment while digitally transforming.
The Future of Work Is Bound in Blockchain
When it comes to the future of work, enterprises need to hit it with a block – blockchain, that is. The still nascent technology is finally coming into its own, and savvy business leaders are seeing the true value of blockchain and how it can be applied to solve real business problems. Horses for Sources ...
3 Main Pillars to a Sustainable Business Model
At Sutherland, our corporate social responsibility strategy centers on three main pillars to ensure a sustainable business model. Read what they are here.
Sutherland’s Business Process Transformation
We redesign business processes by combining automation and proprietary platforms to boost speed, efficiency and cost savings. Watch our video to learn more.
Is the C-Suite Ready for the Digital World? A Conversation with Sutherland’s Jeff Mortlock
As the Vice President of Digital Solutions at Sutherland, Jeff Mortlock has to operate both vertically and horizontally, with everyone looking to him for guidance as the digital era truly asserts itself. A veteran of the company, which he joined in 1997, Mortlock says he’s seen Sutherland go through dramatic transformation many times. Today, he ...
Automation in Banking: 7 Proven Banking Automation Strategies That Work
Automation is a viable way to reduce costs and improve accuracy. Read our 7 proven banking automation strategies for financial service organizations.
How to Leverage Data Analytics in Finance
Analyzing customer, process and industry data is necessary to make critical business decisions. Learn how to leverage data analytics in the financial services industry.
Prepaid Debit Card Provider Improves CX and Cuts Handling Time by 25%
Read how Sutherland helped a leading provider of prepaid debit cards reduce abandonment rate, increase average customer satisfaction rate and NPS.
Why Employee Engagement is Important for CX
Want to improve your company's customer experience strategy? Start with improving your employees' engagement. Read more here.
Finance Organizations Realize Big Change With Automation
As Sutherland’s Finance Transformation Practice leader, I am often asked what impact I anticipate automation will have on the finance organization – and how I foresee it impacting the current workforce? These are important questions. Here’s my answer: We truly are at an inflection point, the innovative potential of automation is creating a fundamental change ...