Now Hear This – Voice Tech Is Back and Louder Than Ever
Blog voice technology is back. Voice tech is a ways off from dominating the tech landscape. A look at the journey through the history of voice tech. The introduction of Voice 2.0. Giving a face to voice tech and looking ahead to the future. Voice-first is adopting an anthropomorphic design interface.
What is MiFID II: Its Impact on Financial Services
With the 'Markets in Financial Instruments Directive II' (MiFID II) having hit the European market, the financial services industry is undergoing some shifts.
Digital Sustainability: 5 Ways to Protect the Environment While Digitally Transforming
Read our article for 5 ways your company can protect the environment while digitally transforming.
The Future of Work Is Bound in Blockchain
When it comes to the future of work, enterprises need to hit it with a block – blockchain, that is. The still nascent technology is finally coming into its own, and savvy business leaders are seeing the true value of blockchain and how it can be applied to solve real business problems. Horses for Sources ...
3 Main Pillars to a Sustainable Business Model
At Sutherland, our corporate social responsibility strategy centers on three main pillars to ensure a sustainable business model. Read what they are here.
Sutherland’s Business Process Transformation
We redesign business processes by combining automation and proprietary platforms to boost speed, efficiency and cost savings. Watch our video to learn more.
Is the C-Suite Ready for the Digital World? A Conversation with Sutherland’s Jeff Mortlock
As the Vice President of Digital Solutions at Sutherland, Jeff Mortlock has to operate both vertically and horizontally, with everyone looking to him for guidance as the digital era truly asserts itself. A veteran of the company, which he joined in 1997, Mortlock says he’s seen Sutherland go through dramatic transformation many times. Today, he ...
Automation in Banking: 7 Proven Banking Automation Strategies That Work
Automation is a viable way to reduce costs and improve accuracy. Read our 7 proven banking automation strategies for financial service organizations.
How to Leverage Data Analytics in Finance
Analyzing customer, process and industry data is necessary to make critical business decisions. Learn how to leverage data analytics in the financial services industry.
Prepaid Debit Card Provider Improves CX and Cuts Handling Time by 25%
Read how Sutherland helped a leading provider of prepaid debit cards reduce abandonment rate, increase average customer satisfaction rate and NPS.