The Storm Every Bank Faces — And the Few That Will Rise Through It
For financial institutions, 2025 is not just another cycle. Fee income is eroding, credit losses are ticking up and customers are comparing their banking experience to the best of Big Tech. Every CXO knows the playbook: cut costs, push digital, tighten risk..In a recent Everest Group survey of over 220 global BFS enterprises, firms found ...
FRAML 2.0: A CXO Playbook for Unifying Fraud & AML in the Age of AI (Ungated)
Financial crime is no longer about isolated risk events. Sophisticated criminals are blending fraud tactics like synthetic IDs and mule accounts with money laundering schemes across multiple channels and locations. Despite this, most institutions still operate with fragmented fraud and AML programs. This fragmentation is the real enemy, leading to inefficiencies, missed signals, and audit ...
The Rise of FRAML: A CXO Playbook for Unifying Fraud & AML in the Age of AI
Financial crime is no longer about isolated risk events. Sophisticated criminals are blending fraud tactics like synthetic IDs and mule accounts with money laundering schemes across multiple channels and locations. Despite this, most institutions still operate with fragmented fraud and AML programs. This fragmentation is the real enemy, leading to inefficiencies, missed signals, and audit ...
Sutherland Named a Star Performer in Everest Group’s 2025 Financial Crime and Compliance (FCC) Operations Services PEAK Matrix® Assessment
Sutherland has been recognized as a Star Performer and Major Contender in Everest Group’s 2025 FCC Operations Services PEAK Matrix® Assessment. This recognition is especially significant as it marks our debut in the assessment and places us among an elite group of only seven providers to earn Star Performer status this year. “As FCC operations ...
FRAML 2.0 for Risk & Compliance: The AML-Fraud Convergence in the Age of AI
Introduction Financial crime has evolved. So must the defense. As fraud and money laundering schemes become increasingly sophisticated and intertwined, financial institutions (FIs) can no longer afford to address Anti-Money Laundering (AML) and Fraud Management in silos. The convergence of these domains—referred to as FRAML (Fraud and Anti-Money Laundering)—has become not just a regulatory expectation ...
How AI Is Changing Fintech
Key Points Introduction: AI in Fintech From intelligent credit models to predictive compliance, AI is no longer just a back-end accelerator in fintech—it’s becoming the operating system for innovation, risk management, and customer trust. For fintech CXOs navigating hyper-competition, shifting regulations, and rising customer expectations, AI presents a rare opportunity: to both simplify complexity and ...
The Future Underwriter Is Here (And They’re Still Human)
Underwriting is evolving into a strategic growth engine for insurance carriers. AI is no longer a back-office efficiency tool—it’s reshaping the core of how P&C carriers assess, prioritize and act on risk. This whitepaper reveals how to move from reactive, volume-driven underwriting to a high-precision, high-impact model centered on winnability, appetite alignment, and strategic decisioning. ...
The AI-Fueled Future for Financial Services: Unlocking Speed & Personalization at Scale (Ungated)
Financial institutions are racing to modernize in an AI-first world. According to McKinsey, AI can deliver up to $1T in additional value annually for banking—yet only a fraction have operationalized it effectively. Composable architectures, when paired with AI, offer a new path: fast innovation, flexibility and real-time personalization. Join experts from Sutherland and Finastra as they explore practical ways ...
How AI-Powered Conversations Are Redefining Banking Customer Engagement
In a world where customer expectations are skyrocketing, AI-powered conversations are quickly becoming a central feature in banking customer engagement. Customers now expect personalized, immediate service around the clock—something that traditional banking systems simply cannot provide. With advancements in Generative AI (Gen AI) and Agentic AI, banks and fintechs are now able to not only ...
The AI-Fueled Future for Financial Services: Unlocking Speed & Personalization at Scale
Discover the shift to AI fueled composable ecosystems for enhanced customer experience and unlock speed and personalization at scale.