2025 Outlook | BFS : AI-Powered Decision-Making, Self-Service Models, and Embedded Finance
The majority of financial institutions expect to adopt AI-driven solutions by the end of 2025 across a variety of functions, with AI reimagining operations, reducing costs, and driving growth. The key to achieving this will be overcoming foundational barriers – such as data quality and organizational silos, system integration headaches, and risk management considerations – ...
Reinventing Customer Experiences in Banking Through AI
Picture this scenario: John has been banking with the same institution for years. Every transaction, from his monthly bill payments to his occasional investments in fixed income products, feeds into an AI-powered system that creates a detailed, single-view profile of John’s financial behavior. This profile highlights not just his spending patterns but also his investment ...
RegTech Rising: Shaping the Future of Regulatory Compliance
“By 2026, over 85% of compliance processes are expected to incorporate AI-driven solutions.” Source: Gartner, AI in Regulatory Compliance Report, 2024 In the fast-paced world of business, where regulations evolve as quickly as markets shift, organizations find themselves on a relentless treadmill of compliance demands. For decades, the approach to regulatory adherence was reactive—manual audits, ...
Sutherland FinTelligent Empowering Financial Services with AI-Powered Hyperautomation
In today’s fast-changing financial landscape, legacy systems can’t meet the demand for hyper-personalized experiences, increasing cost pressures and scalable operational efficiency. Introducing Sutherland FinTelligent– our AI-powered, hyper-automation solution that helps businesses ride the next wave of automation 2.0. Our solution transforms complex, high-impact financial processes across Retail banking, Payments, Consumer lending, Fintechs, Cards and beyond. ...
Moving Past the Hype: How Banks Can Get ROI From AI
The growing adoption of AI has brought with it a great deal of hype, particularly surrounding the introduction and rapid advancement of generative AI (Gen AI) capabilities. Financial services institutions have been quick off the mark to embrace the technology in an effort to identify use cases that will accelerate business outcomes. As a result, ...
CXO Guide: Accelerating AI and Automation in BFS
AI has become essential for firms in Banking and Financial Services (BFS), yet 70% of these organizations fail to achieve the expected results from AI-driven transformations in areas such as cost reduction, customer experience, and compliance. Sutherland’s latest CXO Guide addresses this gap by providing an actionable roadmap to accelerate the success of AI and ...
CXO Guide: Accelerating AI and Automation in BFS
In this comprehensive guide, you’ll discover: AI has become essential for firms in Banking and Financial Services (BFS), yet 70% of these organizations fail to achieve the expected results from AI-driven transformations in areas such as cost reduction, customer experience, and compliance. Sutherland’s latest CXO Guide addresses this gap by providing an actionable roadmap to ...
City of Memphis Unlocks 100% Test Coverage and 2x Faster Feature Delivery
See how the City of Memphis underwent testing transformation, achieving seamless releases and enhanced efficiency by leveraging Sutherland’s proprietary test automation solution.
Harnessing AI and Automation to unlock New Revenue Streams in Banking
Key takeaways from this whitepaper include: Do you know that by integrating Generative AI and hyper-automation, banks can cut operational costs by up to 30% and unlock personalized customer experiences? As the financial services sector navigates unprecedented changes driven by evolving customer expectations, regulatory pressures, and legacy systems, banks must embrace advanced technologies like Artificial ...
Harnessing AI and Automation to Unlock New Revenue Streams in Banking
Do you know that by integrating Generative AI and hyper-automation, banks can cut operational costs by up to 30% and unlock personalized customer experiences? As the financial services sector navigates unprecedented changes driven by evolving customer expectations, regulatory pressures, and legacy systems, banks must embrace advanced technologies like Artificial Intelligence (AI) and automation to drive ...