Service: Automation

Solution Overview
Insurance Verification and Prior Authorization

Productivity soars when cancellations and reschedules are eliminated. Automating insurance verification and prior authorization tasks can improve the patient experience and increase physician utilization.

Solution Overview
Unscramble Insurance Verification and Prior Authorization

Lack of automation can weaken your insurance-related functions so that they’re unable to adapt to day-to-day challenges. For example, if verification and authorization go off the rails whenever someone is out sick, you can lose revenue, time, and patients.

Whitepaper
Automate Insurance Verification

Our flexible automation solutions for insurance verification and prior authorization enable you to: Delivering the right care while avoiding denials and securing revenue is a balancing act — one we understand. Sutherland experts bring you the experience and curiosity to understand your organization. We meet you where you are, with a right blend of human ...

Blog
The 2024 Technology Trends Every Enterprise Needs To Know

The business landscape today is characterized by rapid change. Emerging technologies like artificial intelligence (AI) have given enterprises the capabilities to solve market challenges and achieve measurable outcomes – while simultaneously driving efficiencies and cost savings. However, the proliferation of technologies and tools can make it difficult for enterprises to know which solutions they should ...

Case Study
Transforming Skoda’s Customer Service to Improve Resolutions and Cost Efficiency

Skoda leverages Sutherland’s ServiceNext to boost the engagement and productivity of its customer service organization.

Case Study
30% Productivity Gain Through EX-Led Digital Workplace Strategy for Leading Financial Institution

Learn how Sutherland's Insight & Design Labs help the client realize their ambitious vision of improving the working lives of their global employees.

Blog
Artificial Intelligence-Driven Quality Assurance and Automation

Artificial Intelligence (AI) is emerging as one of the most significant new technologies for enterprises seeking to build a strong data engineering foundation, especially for quality assurance and automation use cases. Over the past several years the industry has witnessed an increase in the use of AI to automate the testing of software applications, helping ...

Case Study
30% Sales Growth for a US Non-profit Finance Cooperative Through Salesforce Automation

Learn how Sutherland helped a US finance cooperative grew sales 30% by automating its lead generation and testing platforms.

Case Study
Sutherland Helps Top Supplemental Insurer Boost Closing Rate by 30% and Grow Annual Revenues

Discover how America's most recognized brand in supplemental insurance supercharged cross-sells to 1.6 products per member with Sutherland.

Case Study
Sutherland Powers 20% Cost Reduction and 95% CSAT for a Fast-Growing Insurer

AI-driven insurance company partners with Sutherland to jump-start digital-first customer experience in a hugely competitive market segment.

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