Sutherland Recognized Across Multiple ISG 2024 Quadrants in Insurance Services in North America and Europe
Sutherland is proud to be recognized across five competitive quadrants in the ISG 2024 Insurance Services Reports for North America and Europe. These accolades—spanning Leader, Rising Star, and Product Challenger designations—solidify our role as a transformative partner in the insurance industry, delivering innovative, customer-centric solutions that redefine operational efficiency and elevate client success. Leading the ...
HFS Unfiltered Stories: Transforming Legacy Insurance by Effectively Converging Business and Technology (Ungated)
Discover actionable insights from the webcast featuring Reetika Fleming of HFS Research and Vijay Pahuja, Senior Vice President and Global Head of Insurance of Sutherland, as they discuss the key points from HFS highlight report and delve into innovative strategies for legacy transformation in the insurance industry. Key Takeaways for Industry Leaders: Don’t miss this ...
HFS Unfiltered Stories: Transforming Legacy Insurance by Effectively Converging Business and Technology
Explore the ways to break silos, leverage AI, and build future-ready workforces for driving legacy transformation in insurance.
HFS Highlight Report: Sutherland – The Disruptor Transforming Legacy Insurance by Converging Business and Technology
The Results Speak for Themselves: “Sutherland offers a refreshing and compelling alternative for insurers seeking a transformation partner that looks beyond the technical and genuinely embraces a business-driven approach.“ “Tackling legacy issues and driving operational transformation” has remained a top priority for insurance companies aiming to modernize and innovate. While many insurers partner with Business ...
HFS Highlight Report: Sutherland – The Disruptor Transforming Legacy Insurance by Converging Business and Technology
“Sutherland offers a refreshing and compelling alternative for insurers seeking a transformation partner that looks beyond the technical and genuinely embraces a business-driven approach.“ – Reetika Fleming, Executive Research Leader, HFS. “Tackling legacy issues and driving operational transformation” has remained a top priority for insurance companies aiming to modernize and innovate. While many insurers partner ...
Delivering 4x Faster Credentialing for a Leading US Healthcare Institution
Learn how a top US health plan provider improved accuracy, lowered costs, and reduced processing times for data cleansing, credentialing, and contract loading with intelligent automation.
MENA Bank Builds New Operating Model in 4 Months to Unlock Sustainable Growth
See how a leading bank in the MENA region identified inefficiencies and realized operational excellence, guided by Sutherland’s core expertise in advanced analytics.
3 Key Design Principles for Gen AI in CX
Customers today have high expectations, and it’s up to you to meet them. They’re used to highly digital and personalised experiences, which mean they won’t stick around when any interaction with your business doesn’t live up to this standard. In fact, 39% of Americans report having had a customer service experience so bad that they ...
Interview: Hiscox USA CEO on Why Sutherland Is the Perfect Digital Transformation Partner
Hiscox was the first to launch a digital insurance presence for small business owners in the U.S. They had a head start, but as the market evolved, competitors were starting to catch up. Keen to stay on top of the leaderboard, Hiscox chose Sutherland for an ambitious transformation, promoting new growth, redefining customer experience, and ...
Top 10 Public Accounting Firm Gains 25–30% Cost Optimization via Global Delivery Expansion with Sutherland
Learn how Sutherland leveraged its consulting expertise, business process excellence and market-leading technology to streamline the client's financial practices, enhance decision-making and drive efficiencies across advisory, tax, and assurance services.