Global Automotive Lubricants Giant Recovers 4% Revenue and Cuts Inventory Loss by 3% with Real-Time Visibility

Industry: Manufacturing | Services: Digital Engineering Services, Supply Chain Visibility

Client Overview

A global leader in automotive and industrial lubricants, with operations in over 140 countries, sought to modernize its supply chain visibility across production, warehousing, and distribution to minimize revenue leakage and inventory inefficiencies

The Challenge

Losses, Obsolescence, and Blind Spots Undermining Performance

The client struggled with mis-dispatches, misplaced inventory, cross-border leakages, and a lack of end-to-end visibility. These inefficiencies resulted in ~4% sales loss, frequent product obsolescence, and weak control over secondary channels and ERP data flow.

Sutherland Solution

Deploying eSeal® for Integrated Visibility and Control

Sutherland implemented its eSeal® visibility platform across production, warehouse, and distribution networks. This solution included a robust Warehouse Management System (WMS) using bin/rack methodologies to ensure organized, accessible, and traceable inventory, reducing stock obsolescence. With eSeal®, we also introduced a scanning-based dispatch validation system to eliminate errors and ensure accurate deliveries.

Additionally, an automated packaging system enabled precise tracking of individual items within larger shipments, reducing mismatches. Finally, eSeal®’s Distributor Management System (DMS) provided real-time tracking of sales and stock levels, enabling faster replenishment and improved visibility into secondary sales channels.

The Outcome

Real-time visibility unlocks revenue, efficiency & capital gains

With eSeal® fully operational, the client prevented 4% in sales losses by eliminating dispatch inaccuracies and leaks. Inventory obsolescence fell by 3% thanks to strict FIFO/DPS workflows and clearer stock visibility. Working capital was reduced by 2%, freeing funds tied up in excess stock. Unauthorized cross-border distribution dropped by 90%, reinforcing channel integrity. Meanwhile, ERP integration ensured that data flows live and decisions could be made with confidence—helping the client turn the supply chain from a blind spot into a strategic lever.