The Quick Serve Restaurant (QSR) industry is going through a massive transformation. Guests demand: seamless personalized omni-channel experiences, improved loyalty programs, and faster ways to obtain their food. QSRs and Franchisees need partners who are experts in guest experience design and can bring the people, process, analytics and technology to enable the new guest journey.
Quick Service Restaurant Services
End-to-End Digital Transformation Solutions
End-to-End Digital Transformation Solutions
Our QSR-tailored solutions and platforms leverage:
- Design thinking
- Digital transformation consulting
- Intelligent data
- Analytics
- AI/machine learning
- Omnichannel enablement
- Hyper-personalization to influence guest behavior and deliver the highest levels of guest experience
Brand and Franchise End-to-End Solutions
Brand and Franchise End-to-End Solutions
- Finance and Accounting
- Facilities Management
- Human Capital Management
- IT Services
- Customer LTV and Spend Analytics
Platforms
Platforms
- Sutherland Connect – Omnichannel Engagement
- Sutherland Engage – Hyper Personalization
- Conversational AI – To drive automated response
- Mobility – Robotics Process Automation
- Sutherland CXi – Real-time AI-driven Insights
- Perform – AI Driven Quality Assurance
- Sutherland Anywhere – Work from anywhere
- Cognitive Knowledge Engine
- Cognitive Data Extract
- Sutherland Safe / Sutherland Sentinel AI – Physical and Remote Safety & Security
People
People
Sutherland has experts in the QSR industry who work with you and your organization as we craft and deliver customized solutions.
We also provide quality people from across the world who:
- Use the brand,
- Understand lifecycle and purchase occasions,
- Are trained to understand your organization, industry, and guests to deliver results that exceed expectations.
Explore All Industries
Explore All Industries
Explore All Solutions