Logistics

Cost dominates the agenda for Logistics Service providers. To address their needs, Sutherland offers a comprehensive and flexible suite of services that minimizes non-value-added activities, reduces operating costs, increases customer responsiveness, and enhances bottom-line performance and cost competitiveness.

Our Transport Management System (TMS) is available either as an embedded enterprise solution or as individual components to suit your business model. We can work on optimizing your legacy technology or alternatively work the other Capital efficient solutions based on Best Practice Processing model.

Explore the range of services for logistics companies that are available through Sutherland’s Digital, Business Process and Customer Engagement Transformation service areas:

Digital Services

Digital Services

Real-time fleet tracking
Sutherland can provide services that help improve driver’s safety and dramatically reduce accident rates. Services include emergency response, fleet optimization and maintenance, and real-time fleet tracking powered by our analytics.


Technology Services
Our Transport Management System (TMS) is available either as an embedded enterprise solution or as individual components to suit your business model.

Customer Engagement Services

Customer Engagement Services

As customers start to value the experience even more than the product or price, it’s critical to engage with them at the right time, across just the right touch points. Sutherland takes a human-centered approach to designing solutions—delivering results that businesses seek out and the instant gratification customers increasingly demand.

Business Process Services

Business Process Services

Finance & Accounting (F&A)
Sutherland can transform your company’s collections and back-office activities. This includes streamlining traditional processes, such as freight audit and payment, carrier procurement and capacity management. We can also integrate robotic process automation with your air cargo system and improve accuracy.


Order Management
Sutherland provides claims management and consignment event management for precious and premium cargo.


Document Management
Sutherland provides trip and order processing based on customer-defined rules and KPIs.