Leading Personal Lines Insurer Achieves 15% Topline Growth and 40% OPEX Reduction Through AI-Driven Claims Transformation
Discover how a top personal lines insurer partnered with Sutherland to enhance operational efficiency, reduce manual effort, and achieve a 15% increase in topline revenue through a comprehensive claims transformation.
From Legacy to Leadership: How AI-Driven Modernization is Reshaping Life & Benefits Insurance
Break Free from the Legacy Trap 94% of insurers face delays in modernization because of outdated PAS (Policy Administration Systems). Traditional upgrades? They’re too slow, too risky, and too costly. But here’s the good news: AI-driven modernization is rewriting the rules—cutting costs by up to 30% and slashing timelines by 40-60%. Insurers leveraging AI and ...
Leading Online Homestay Marketplace Reduces Claims Processing Time by 40% with Sutherland’s AI-Powered Automation
Discover how a top global homestay marketplace partnered with Sutherland to enhance operational efficiency, reduce manual effort, and achieve a 40% reduction in claims processing time through a comprehensive digital transformation.
From Legacy to Leadership: How AI-Driven Modernization is Reshaping Life & Benefits Insurance
Discover how AI is reshaping Life & Benefits Insurance. Join experts from FINEOS, Datos & Sutherland to explore smarter, faster PAS modernization strategies.
Turn Claims to Seamless CX: AI, Analytics, and Hyperautomation in Insurance
For Chief Experience Officers (CXOs), business leaders, and technology decision-makers, the insurance claims process is more than an operational task – it’s a strategic lever for improving customer experience and unlocking enterprise value. As expectations for real-time service and hyper-personalized engagement grow, delivering seamless claims experiences has become a competitive imperative. At Sutherland, we believe ...
Breaking the Chains of Legacy: Transforming Life & Benefits Insurance for the Digital Age
Life & Benefits (L&B) insurers are at an inflection point—legacy systems are no longer just costly; they are barriers to survival. Over 60% of insurers still rely on 20+ year-old systems, limiting agility and scalability. This whitepaper explores why modernization is imperative, key challenges such as data migration and cultural resistance, and how insurers can ...
Breaking the Chains of Legacy: Transforming Life & Benefits Insurance for the Digital Age
Life & Benefits (L&B) insurers are at an inflection point—legacy systems are no longer just costly; they are barriers to survival. Over 60% of insurers still rely on 20+ year-old systems, limiting agility and scalability. This whitepaper explores why modernization is imperative, key challenges such as data migration and cultural resistance, and how insurers can ...
Revolutionizing Claims with AI: From Legacy Systems to Automation
The insurance industry is undergoing a seismic shift, and nowhere is this more evident than in claims processing. With AI-powered claims automation and Gen AI-driven intelligence, rapidly transforming workflows, insurers are moving from reactive claims management to a proactive, intelligent model that enhances efficiency, customer experience, and cost control. Watch the full webinar here. The ...
40% Faster Policy Processing Through Insurance Legacy System Transformation
Explore how a legacy system transformation speeds migration, improves accuracy and modernizes policy and claims operations with automation and cloud-led solutions.
Interview: NEXT Insurance Head of Operations on Why Sutherland Is the Ideal CX Transformation Partner
NEXT Insurance has rapidly evolved into one of the most trusted brands in small commercial insurance. To meet the growing expectations of small business owners for seamless and efficient customer service, NEXT sought a partner with deep industry expertise, proven execution, and operational flexibility. Enter Sutherland—a global leader in digital CX transformation. In this interview, ...