Industry: Retail and Consumer Goods

Case Study
Global Conglomerate Reduces Technology Costs by 30% Through Cloud Modernization

How a major consortium modernized its silo-style operations through a strategic partnership, and a unique combination of market-leading technology and business process excellence.

Case Study
Aleris Partners with Sutherland for DevOps Automation: Achieves 100% On-Time Delivery and 65% Cost Reduction

Discover how Aleris leveraged intelligent automation to enhance supply chain efficiency, reduce manual effort, and achieve 100% on-time delivery.

Solution Overview
Smart Retail: Smarter Business Outcomes

Smarter Retail Starts Here In an age where customer expectations and operational efficiency must align, Sutherland’s Smart Retail solution blends digital intelligence with physical store environments to create connected, efficient, and engaging retail ecosystems. By embedding IoT, data analytics, and AI across core retail functions, businesses gain end-to-end visibility, proactive control, and measurable performance improvements. ...

Blog
The Rise of AI in Retail: Transforming the Omnichannel Customer Journey

Artificial Intelligence (AI) is revolutionizing the retail industry, reshaping how retailers operate and how consumers shop. AI-driven automation, predictive analytics, and hyper-personalization are streamlining internal processes and enhancing customer experiences, creating a seamless omnichannel shopping journey. Transforming the Retail Landscape AI is reshaping both front-office and back-office functions, enabling retailers to deliver personalized, data-driven experiences ...

Blog
Sustainable Retail in the AI Era: Turning Green Goals into Business Gains

As consumers, we are spoiled for choice in today’s market. Take a simple purchase like a pair of sneakers—do you opt for the brand that prioritizes sustainability, using recycled materials and ethical production, or do you choose a more affordable option with less transparency about its environmental impact? Globally, shoppers have expressed a growing willingness ...

Whitepaper
The Year for Hyperpersonalization, Mobile-Centricity, and Seamless Omnichannel Integration (Ungated)

The retail industry has already embraced AI in a big way. Yet, retailers still face challenges like context gaps in customer understanding, limited personalization, and headaches related to delivering a consistent shopping experience across all channels. Retailers seeking to deepen their embrace of AI-powered solutions need to focus on the technological building blocks that’ll enable ...

Whitepaper
2025 Outlook | How To Implement the Building Blocks for AI-First Transformation

AI has gone beyond an IT initiative to play an active role in business reinvention, creating new ways to streamline operations, enhance customer experiences, and drive efficiencies. It is setting the stage for continuous innovation in 2025 and beyond. To unlock the digital performance needed to achieve measurable results, companies will have to rewire how ...

Whitepaper
2025 Outlook | Retail : The Year for Hyperpersonalization, Mobile-Centricity, and Seamless Omnichannel Integration

The retail industry has already embraced AI in a big way. Yet, retailers still face challenges like context gaps in customer understanding, limited personalization, and headaches related to delivering a consistent shopping experience across all channels. Retailers seeking to deepen their embrace of AI-powered solutions need to focus on the technological building blocks that’ll enable ...

Whitepaper
How To Implement the Building Blocks for AI-First Transformation (Ungated)

AI has gone beyond an IT initiative to play an active role in business reinvention, creating new ways to streamline operations, enhance customer experiences, and drive efficiencies. It is setting the stage for continuous innovation in 2025 and beyond. To unlock the digital performance needed to achieve measurable results, companies will have to rewire how ...

Blog
Revolutionizing Retail: How IoT-Based Asset Monitoring is Transforming Store Operations

The retail industry is navigating a challenging landscape defined by rising operational costs, mounting regulatory demands, and intensifying competition from e-commerce giants. Energy costs, which now constitute over 40% of EBITDA in some regions, have surged to unsustainable levels. Inventory shrinkage continues to plague the sector, costing billions annually, while regulatory and sustainability mandates add ...

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