Mastering Retail CX Transformation: An Exclusive Whitepaper for Retail Leaders
Retail is changing faster than ever. Customers expect personalized, seamless experiences across every channel – and won’t wait for brands that can’t deliver. Yet many retailers still struggle with siloed operations, low ROI from CX initiatives, and service that fails to differentiate. This exclusive Retail CX Whitepaper reveals Sutherland’s proven Operate–Innovate–Grow framework for transforming retail ...
Transforming F&A for a Leading Manufacturer, Driving 40% TCO Reduction and 38% Productivity Gains
Discover how Sutherland helped a PE-owned manufacturer reduce SG&A costs, improve finance productivity by 38%, and enable faster M&A integrations across 22+ plants.
Delivering 35% Cost Savings and 3x Faster Purchase Cycles for a Global Sportswear Manufacturer Through Cloud Transformation
Discover how a global sportswear manufacturer partnered with Sutherland to enhance operational efficiency, reduce manual effort, and achieve a 35% reduction in total cost of ownership (TCO) through a strategic cloud transformation.
Sutherland Drives 82% Incident Reduction for Global E-Commerce Giant with SRE and Automation
Discover how Sutherland helped Global E-Commerce Leader achieve 82% ticket reduction, 100% compliance, and 35%+ in savings by deploying a Site Reliability Engineering (SRE) team and automation-first operations.
Sutherland Helps Global Print & Logistics Provider Achieve 50% Efficiency Boost and Zero SLA Breaches with SAP Modernization
Sutherland helped a leading print and logistics provider streamline SAP BASIS and ABAP support, boosting system efficiency by 50%, achieving 100% patching compliance, and eliminating SLA deviations.
How Sutherland is Navigating Retail/CPG Clients Through Tough Times
In this videocast, Sanjay Reddy, the Global Head of Retail & CPG at Sutherland, engages in an insightful conversation with Ashish Chaturvedi, Practice Leader at HFS. They explore the current landscape of the industry and delve into how Sutherland supports its clients in achieving their digital and business goals, all while guiding them through challenging ...
Australia’s Largest Supermarket Chain Partners With Sutherland for Advanced Predictive Maintenance Through Intelligent Asset Management
Discover how Sutherland’s intelligent asset management and predictive maintenance solutions help organizations reduce maintenance costs and improve operational efficiency through smart technology.
Strategic Automation Powers 6% Revenue Growth and 11% Workforce Efficiency for Leading Floral Gifting Company
Discover how a premier floral gifting company leveraged intelligent automation to enhance customer support during peak seasons, reduce manual effort, and achieve a 6% increase in topline revenue.
81% First-Call Resolution: How Sutherland Harnessed Intelligent Automation to Redefine Support for a Leading Restaurant Software Company
Discover how a leading restaurant point-of-sale (POS) provider partnered with Sutherland and leveraged intelligent automation to enhance customer support, reduce manual effort, and achieve a 4.93/5 customer satisfaction score.
Global Online Marketplace Optimizes Return Costs by 16% and Elevates CX with Intelligent Automation
Discover how Sutherland helped a global online marketplace reduce returns and logistics costs while increasing revenues and improving the customer experience.