Sutherland to Present at Parks Associates CONNECTIONS™ Community Session on Supporting the Connected Consumer
Sutherland’s Bharat Chadda will address the need to redesign user experiences on IoT and connected devices
Sutherland Intelligent Facilities Management
Sutherland’s Intelligent Facilities Management solution helps bring your people, clients, customers, and all stakeholders, face to face and back to your facilities, in a secure, clean, healthy, and productive environment built on a foundation of trust and safety and committed to information security. The technology behind Sutherland’s Intelligent platform is new, robust, AI-based and data-driven. ...
How Digital Transformation Consulting Enables Innovation in the Enterprise
Digital transformation consulting and research services are the bridge between ideas and insights and actual business practice. Learn more.
Sutherland Wins Global Impact Sourcing Award (GISA) from IAOP and The Rockefeller Foundation
Sutherland announces winner of the IAOP’s 2020 Global Impact Sourcing Awards (GISA) for Impact Sourcing in a Large Provider Organization. Read more
Behind the Industry Shift from RPA to Intelligent Automation: 4 Reasons for Adoption
Tired of the limited use cases and value of RPA software? Deploy intelligent automation to: 1. Move beyond rule-based tasks 2. Increase access to data 3. Re-assign employees to higher-value work 4. Enable improved customer support More on how this technology drives better business outcomes, here.
AI for Good: How to Leverage AI Technology to Enhance Customer & Agent Experiences
At this point, most of us will admit that AI is beginning to touch different parts of our lives every day. Algorithms are being deployed to observe, learn, and iterate to recommend music, auto-fill search queries, and optimize traffic routes. In the manufacturing sector, for example, image-recognition technology and sensors are allowing a manufacturing plant ...
Contact Center AI Solution | CCAI | Sutherland
CCAI technology uncovers deep customer insights, enabling smarter, faster responses for an improved CX experience. Watch our video to learn more.
Sutherland Partners with Leading AI Provider to Create the Contact Center for the Future
Sutherland and Augment CXM to revamp the customer experience through first-of-its-kind, AI-powered solution for customer service agents
Sutherland Connect
Engage customers and improve customer loyalty through a comprehensive omnichannel cloud-based ‘Customer Experience as a Service’ platform.