Reinventing Credentialing and Monitoring Compliance with Shared Models & Agentic AI
Speakers Experts from Sutherland, a leader in Payer Credentialing Services and Multi-Payer Credentialing Services, alongside Everest Group analysts, will share insights, trends, and practical takeaways.
Why Most Insurance AI Fails to Scale — and How to Fix It
Introduction: The Promise and the Gap Suppose you’re a C-suite executive at a carrier. In that case, you’ve seen the pitch: AI in insurance (from advanced machine learning to generative AI to fully autonomous “Insurance Agentic AI”) can reshape underwriting accuracy, accelerate claims, personalize distribution and fundamentally shift the cost base. In fact, according to ...
Agentic AI
What Is Agentic AI? Agentic Artificial Intelligence (AI) refers to autonomous AI systems capable of independently executing multi-step tasks, making decisions, and taking actions to achieve specific goals without constant human supervision. Unlike traditional AI that responds to individual commands, agentic AI operates more like an independent agent that plans, reasons, and adapts its approach ...
Assess Your Quality Maturity: Self-Assessment Questionnaire
Understanding your organization’s current quality maturity is the first step toward achieving operational excellence. Use this self-assessment questionnaire to evaluate where you stand today, uncover strengths and areas for improvement, and define actionable next steps.
Accelerating Quality Engineering with AI — From Test Automation to Intelligent QA
Meet the Speakers Our experts will share real-world insights, industry trends, and practical takeaways to help you harness AI in QA. Each session brings thought leadership and actionable strategies to future-proof your quality engineering approach.
Leveraging Automation and AI to Transform Healthcare Payer Operations
Healthcare tends to lag behind other verticals when it comes to digital transformation, but the gap is particularly pronounced when comparing payers to organizations in other information-intensive industries such as banking and general insurance. The need to catch up has never been greater, as healthcare costs continue to rise faster than government reimbursement rates. If ...
Beyond efficiency: The value spectrum of AI
Listen Now In this episode of Back to the Future with Sutherland, host Sonya Barlow sits down with Shantanu Das, GM & Global Head of Services, Primary Sales and Scam Prevention at Wayfair, and Sanjay Reddy, SVP & Global Head of Retail and CPG at Sutherland. Together, they discuss how AI is evolving from a ...
AI and Human Collaboration: Where Technology Meets Domain Expertise to Fuel Alpha
Key Points Research at a Crossroad: Tech Accelerates, Experts Differentiate The landscape of investment research has been fundamentally reshaped by artificial intelligence, machine learning, and automation. What once required weeks of painstaking analysis can now be processed in minutes, with algorithms uncovering patterns previously invisible to the human eye. This technological revolution undoubtedly accelerates research ...
Workforce Rewired: AI, People and the Choices That Shape Change
Listen Now In this episode of Back to the Future, host Sonya Barlow sits down with Eric Tinch, Chief People Officer at Sutherland, to explore how AI is transforming the modern workforce. From hiring and reskilling to change management and ethics, Eric offers candid insights into the challenges and opportunities that business leaders face when ...
Reimagining Meter-to-Cash: How AI and HITL Are Driving Efficiency for Modern Utilities
Key points The meter-to-cash (M2C) cycle is the core financial process for utilities. It encompasses all steps, from collecting meter data to billing customers, managing payments and collections, and resolving any disputes. When it works well, customers enjoy a seamless experience and revenues flow predictably. When it falters, the consequences ripple across the business: disputes ...