DHL saves millions with Sutherland’s automation solution
Read how Sutherland deployed an automation solution for DHL to transform inefficient processes, established a central knowledge database and more!
Sutherland Named Leader in Automation and Transformation
In the recently released ISG Provider Lens report, Sutherland’s digital enabled Finance and Accounting services were recognized for industry leadership. The report referenced a growing trend towards clients needing innovative and technology-driven services and therefore evaluated companies on the ability to provide process transformation services. ISG defined four client archetypes based on vertical-specific services as ...
Process Transformation Unlocks New Revenue Streams for Financial Services Firm
Sutherland helped transform and operate the end-to-end management of a US-based mortgage company's mortgage process, optimizing each stage of loan processing.
Reinsurance Company Process Transformation: Achieving Rapid Expansion
Sutherland designs a solution integrated with the reinsurance company Arch Re Facultative's underwriting process to stabilize staffing and expand operations.
Transforming Catastrophe Risk Modeling for a Global Underwriter
View our case study on how Sutherland helped an international underwriter increase gross written premiums, productivity, and reduce operational costs.
Faster Turnaround and Lower Costs in Property Preservation
Learn how Sutherland digitally transformed the business process of a client's call center operations, helping them meet and exceed service-level agreements.
Delivering Higher CSAT and Customer Loyalty in Tax Support Services
Read our case study on how Sutherland helped a nationwide tax preparation service company deliver outstanding CX with a loyal contact center team.
25% Reduction in Delinquencies with Digital Collections for a Non-Prime Consumer Credit Provider
View our case study on how Sutherland modernized collections processes for a leader in managing non-prime consumer credit.