Activision Enhances System Stability and Increases Testing ROI by 50% with Sutherland’s CloudTestr
Leading video game brand Activision leverages Sutherland's CloudTestr to enhance testing efficiency, tackling system challenges and ensuring unmatched gaming experiences.
Driving Enterprise Value with Intelligent Automation and Cloud Transformation: A $30M MVNO Success Story
How Sutherland digitally transformed a leading prepaid mobile provider through cloud migration and tech modernization, culminating in the company’s acquisition by a major telco.
What Is Omnichannel Customer Experience and How to Improve It?
An overwhelming majority of today's consumers rate customer experience as more important to their product preference and purchase decision versus price. Omnichannel customer experience has become the bedrock of successful customer experience strategies. Today, 9 out of 10 customers desire an omnichannel experience.
Unlocking the Future of Contact Centers with Agentic AI
As AI capabilities evolve beyond automation and analytics, a new frontier has emerged – Agentic AI. This cutting-edge technology brings human-like decision-making, reasoning, and adaptability to customer service environments. In this exclusive CXO Guide, Sutherland presents a clear, actionable framework for early adoption of Agentic AI in contact centers, enabling organizations to shift from reactive ...
75% Reduction in Testing Effort; Empowering Testing Automation and Enhancing Compliance for a Global Insurance Broker with AI-Driven Automation
Discover how a leading global insurance broker partnered with Sutherland to streamline testing processes, reduce manual effort by 75%, and improve compliance through the implementation of CloudTestr™, an AI-powered test automation platform.
Delivering 20% Reduction in Operating Costs and 18% Efficiency Uplift for Fortune 500 Insurer with CAT Modeling Automation
Learn how a prominent P&C player gained end-to-end automation with Sutherland CATS
Strengthening Loyalty at Scale: How a Fortune 500 Tech Leader Reduced Churn by $2.3M Using Intelligent Automation
Discover how a global information services and software solutions leader leveraged intelligent automation and predictive analytics to enhance customer engagement, reduce manual effort, and achieve a $2.3 million annual reduction in churn.
40% TCO Reduction: Transforming Loan Servicing Operations for a Leading Auto Finance Provider
Discover how Sutherland’s digital advisory services and intelligent automation enabled one of the largest third-party auto loan services to improve efficiencies and cost savings.
From Legacy to Leadership: How AI-Driven Modernization is Reshaping Life & Benefits Insurance
Break Free from the Legacy Trap 94% of insurers face delays in modernization because of outdated PAS (Policy Administration Systems). Traditional upgrades? They’re too slow, too risky, and too costly. But here’s the good news: AI-driven modernization is rewriting the rules—cutting costs by up to 30% and slashing timelines by 40-60%. Insurers leveraging AI and ...
Transforming Mortgage Operations for a Global Investment Bank, Delivering 30% Reduction in Origination Costs
Discover how Sutherland helped a leading investment bank transform its mortgage origination process to reduce costs, improve efficiencies and accuracy, and increase customer satisfaction.