Sutherland Intelligent Facilities Management
Sutherland’s Intelligent Facilities Management solution helps bring your people, clients, customers, and all stakeholders, face to face and back to your facilities, in a secure, clean, healthy, and productive environment built on a foundation of trust and safety and committed to information security. The technology behind Sutherland’s Intelligent platform is new, robust, AI-based and data-driven. ...
The Shifting Tide on Content Moderation
Learn about the pillars of a strong content moderation strategy, the steps to build effective brand "guardians" and the right balance of human and machine. Watch webinar.
How Digital Transformation Consulting Enables Innovation in the Enterprise
Digital transformation consulting and research services are the bridge between ideas and insights and actual business practice. Learn more.
5 Ways Technology Improves Patient Experience in Healthcare
The organizations best positioned to thrive in today’s healthcare environment are those that effectively integrate technology into both their patient engagement strategy and operational framework. This #WorldHealthDay, let’s take a look at how technology improves patient experience in healthcare
Sutherland Healthcare IT Achieves Level 5 Appraisal in CMMI Institute’s Capability Maturity Model Integration
Sutherland Healthcare IT has been appraised at CMMI Maturity Level 5 of the CMMI Institute’s Capability Maturity Model Integration (CMMI®).
Sutherland Wins Global Impact Sourcing Award (GISA) from IAOP and The Rockefeller Foundation
Sutherland announces winner of the IAOP’s 2020 Global Impact Sourcing Awards (GISA) for Impact Sourcing in a Large Provider Organization. Read more
Customer Journey Mapping How to Get Started
Customers expect their needs to be satisfied every time they engage with a brand. If an organization fails to deliver at any moment, it could trigger the end of the relationship. Of course, it is quid pro quo. Satisfied customers demonstrate greater brand loyalty. For example, organizations that prioritize customer experience transformation achieve an average annual ...
Why Your Business Can’t Modernize Without Digital Transformation
Digital transformation for business often means increased customer satisfaction and reduced costs. Read about new technology innovations in business here.
What Is BPM Technology? Understanding Tech’s Role in Process Management
BPM technology helps businesses translate data into useful action for driving new customer acquisition, minimizing churn, optimizing pricing, & more.
What Is BPM? An Explainer Guide to Business Process Management
Sutherland helps businesses optimize their workflow through business process management. Learn all about how BPM can work for your business.