Service: Digital Operations

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Sutherland SmartHealthAdvisors

SmartHealthAdvisors is part of Sutherland's proprietary SmartHealthSolutions portfolio of analytics capabilities to help healthcare capitalize in the new digital era. Sutherland’s SmartHealthAdvisors is our team of analytics advisors who help health plans and providers measure their analytic's maturity level and map a path forward to help them maximize the value of their existing and future data assets. From Design Thinking workshops and strategy engagements, to solution design, journey navigation, and maturity assessments, Sutherland's SmartHealthAdvisors is here to help.

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Sutherland SmartHealthAnalytics

SmartHealthAnalytics is part of Sutherland's proprietary SmartHealthSolutions portfolio of analytics capabilities to help healthcare capitalize in the new digital era. SmartHealthAnalytics handles many complex situations including network referral leakage, variations in quality of care, appointment no-shows, clinical documentation improvement, and master patient indexes. Check out our video to learn more.

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Introduction to Sutherland Healthcare

Analytics-based, technology-enabled solutions to optimize healthcare's clinical and financial performance.

Blog
How Secure is Data During RPA Deployment?

Is your organization exploring robotic process automation (RPA) but worrying about potential security risks? Read this article about RPA security.

News
Sutherland Receives Prestigious Verego Corporate Social Responsibility Certification

CSR Certification Validates Sutherland’s Commitment to Being a Socially Responsible Global Organization

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Sutherland Customer Engagement Transformation

Smarter processes are needed to fix customer pain points before they become problems. We deliver processes that provide exceptional customer experiences.

Blog
Designing and Deploying Automation to Improve Customer Experiences

When a major global telecommunications firm needed to dial up a Process Transformation plan, they called on Sutherland to help it save 50 percent on operating costs and improve significantly its customer and employee satisfaction rates. The recent client is a fully integrated service provider offering video, internet and telephony services to more than 20 ...

Case Study
Media & Communications Provider Cuts Operating Costs by 30%

See how Sutherland helped a top 3 telecommunications and media service provider cut operational costs through its "smart model" transformation.

Case Study
Prepaid Debit Card Provider Improves CX and Cuts Handling Time by 25%

Read how Sutherland helped a leading provider of prepaid debit cards reduce abandonment rate, increase average customer satisfaction rate and NPS.

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