Life & Benefits (L&B) insurers are at an inflection point—legacy systems are no longer just costly; they are barriers to survival. Over 60% of insurers still rely on 20+ year-old systems, limiting agility and scalability. This whitepaper explores why modernization is imperative, key challenges such as data migration and cultural resistance, and how insurers can successfully transform with cloud, AI, and automation-driven solutions.
Key Takeaways
- The impact of outdated legacy systems on insurers
- Common challenges in transformation efforts
- Sutherland’s framework for successful modernization
- Real-world success stories of digital transformation
Sutherland’s expertise in legacy transformation ensures insurers can modernize efficiently, leveraging AI-driven data migration, cloud-native solutions, and automation to enhance operational resilience and customer engagement.
Transforming Insurance for the Digital Age
Authors
Vijay Pahuja
Senior Vice President and Global Head of Insurance, Sutherland
Sanjib Talukdar
Laurel Jordan