The Agentic Retail Enterprise

Retailers are operating in an environment of sustained volatility with little margin for error. Elevated input costs, tighter price elasticity, and selective consumers are forcing retail and CPG brands to protect performance with greater precision. Meanwhile, supply chains remain fragile amid geopolitical risk, policy shifts, and climate disruption. Operational complexity continues to grow, and organizations who fail to act will fall behind.

Most enterprises have invested in analytics and AI-driven insights, but many of these programs still stop at recommendation. This POV outlines the next operating shift: agentic AI that moves from insight to execution. It explores how retailers can use autonomous systems to absorb complexity, resolve exceptions, and adapt in real-time without replacing human oversight.

Download this whitepaper to learn:

• Where agentic AI can autonomously orchestrate supply chain and inventory decisions to protect resilience and service levels
• How merchandising, pricing, and retail execution can become coordinated and adaptive as conditions shift across channels
• How agentic customer engagement enables continuous personalization and scalable omnichannel service
• What practical steps leaders can take now to build readiness through data foundations, governance, and phased autonomy