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Case Study

Leading US MVNO Saves $30M in OpEx Through Cloud Migration and Intelligent Automation

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Leading US MVNO Saves $30M in OpEx Through Cloud Migration and Intelligent Automation

Leading US MVNO Saves $30M in OpEx Through Cloud Migration and Intelligent Automation

Case Study

Delivering $500M+ Annual Written Premiums for Leading Small Commercial Insurance Company Through Experience-Led Transformation

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Delivering $500M+ Annual Written Premiums for Leading Small Commercial Insurance Company Through Experience-Led Transformation

Delivering $500M+ Annual Written Premiums for Leading Small Commercial Insurance Company Through Experience-Led Transformation

Case Study

Top US Sports Streaming Service Scores a Customer Support Touchdown With Sutherland

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Top US Sports Streaming Service Scores a Customer Support Touchdown With Sutherland

Top US Sports Streaming Service Scores a Customer Support Touchdown With Sutherland

Case Study

Powering the Seamless Launch of a $3B Streaming Service for an Iconic Entertainment Brand

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Powering the Seamless Launch of a $3B Streaming Service for an Iconic Entertainment Brand

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Blog
August 22, 2024

Revolutionizing IT Service Desks: Harnessing Predictive and Pre-Emptive Hardware Automation for Proactive IT Solutions

Revolutionizing IT Service Desks: Harnessing Predictive and Pre-Emptive Hardware Automation for Proactive IT Solutions

Case Study
August 14, 2024

Large Enterprise with Global Operations Deploys Sutherland’s Global Technology Operations Centers to Ramp Up Infrastructure Management

Large Enterprise with Global Operations Deploys Sutherland’s Global Technology Operations Centers to Ramp Up Infrastructure Management

Case Study
July 18, 2024

Multinational Technology Company Redefines IT Management With AI To Cut Costs and Boost Efficiency

Multinational Technology Company Redefines IT Management With AI To Cut Costs and Boost Efficiency

Whitepaper
July 10, 2024

Where IT and AI Meet: Empowering Next-Gen Digital Service Desk Support Success

Where IT and AI Meet: Empowering Next-Gen Digital Service Desk Support Success

Case Study
June 12, 2024

Fortune-100 Tech Company Drives Growth by Transforming Customer Services

Sutherland Helps Fortune-100 Tech Company Drive 89% Growth in ARR by Transforming Customer Service

Case Study
May 29, 2024

Fortune 500 Data Infrastructure Company Unlocks Next-Level Support Efficiency

Fortune 500 Data Infrastructure Company Partners With Sutherland to Unlock New Levels of Customer Satisfaction, Delivering 4.5+ CSAT Score

Case Study
May 28, 2024

Customer Support With Smart AI

Sutherland Transforms Customer Support for a Global PC and Tech Giant With AI-Powered Micro-Bots Deployed in 38M+ Devices, Adding $16M in Annual Revenue

Case Study
May 28, 2024

Global Research Leader

Sutherland Prevents 15% Revenue Loss for Global Research Leader Through Enhanced Data Management and Governance

Case Study
May 28, 2024

Conversational AI Case Study

Delivering Intelligent, Interactive Support With Conversational AI for Gaming and Tech Giant

Case Study
May 27, 2024

Intelligent Automation Capabilities

Sutherland Leverages AI and Intelligent Automation to Help Spotify Scale Customer Service to New Markets, Delivering Over 90% CSAT in 20+ Languages

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