Healthcare providers today face unprecedented pressure to balance clinical excellence with operational efficiency and rising costs. Sutherland transforms the provider ecosystem by integrating AI, hyperautomation, and digital engineering into the heart of patient care and administrative workflows.
By improving patient engagement and delivering seamless support experiences, we drive better satisfaction. Our integrated front-, mid-, and back-office solutions enable revenue growth, optimize workflows, and deliver measurable, sustainable outcomes across the healthcare ecosystem.
95%+
Net Patient Satisfaction score
50%+
Reduction in cycle time
30%+
Higher productivity
10-15%
Lower cost to collect
90%+
Average AR liquidation rate increase
8M+
Provider records cleaned
Our Solutions
We integrate AI with deep healthcare domain expertise to accelerate innovation and transform operations, allowing providers to focus on superior care delivery. Our approach combines process redesign, digital engineering, and AI embedded into daily operations to deliver scalable, real-world impact.
Revenue Cycle Management (RCM)
Optimize the revenue cycle with strategic RCM to boost efficiency, minimize disruptions, and drive higher profitability.
Provider Enrollment and Credentialing
Sutherland’s certified services streamline provider enrollment and credentialing to cut paperwork and ensure compliance.
Health Information Management
Streamline health records with HIM solutions that ensure accuracy, data privacy, and support clinical decision-making.
BPaaS (Business Process as a Service)
Operate and optimize RCM, claims, and billing with AI-enabled BPaaS delivering continuous performance improvement.
Medical Coding
Sutherland’s autonomous coding solution revolutionizind medical coding through AI, analytics and human insight.
Cloud Enablement & Migration
Optimizing hybrid healthcare infrastructure while cutting costs and downtime with self-healing, secure cloud systems.
Cybersecurity & Data Privacy
Institutional-grade protection using Sentinel AI for real-time PII masking and proactive threat management.
Data and Analytics
We solve complex business problems and deliver insights to drive better decision-making, efficiency, and revenue growth.
Digital Transformation Services for Provider
Build AI-ready healthcare ecosystems with scalable, governed architectures for better outcomes and efficiency.
Artificial Intelligence
Unlock AI’s potential to transform healthcare delivery, from diagnosis and treatment to efficient admin processes.
Population Health Management
Enhance patient engagement and care outcomes with AI-driven solutions that boost efficiency and lower healthcare costs.
Patient Experience and Engagement
Enhance patient engagement and care outcomes with AI-driven solutions that boost efficiency and lower healthcare costs.
App Modernization
AI-led engineering to boost uptime and agility by modernizing legacy EHR, EMR, and clinical systems.
Product Engineering
Building disruptive custom tech with CloudTestr to ensure flawless performance for patient-facing applications.
Quality Engineering and Digital Assurance
Embedding enterprise-grade quality into tech initiatives for continuous testing and resilient app performance.
Intelligent Process Automation
Transform workflows into adaptive operations with AI that learns from real healthcare processes over time.
Case Studies
Healthcare Platforms
Cross-Functional Platforms
Why Sutherland
Trusted by Global Leaders
With 38+ years’ experience in managing healthcare revenue cycle functions and enduring client relationships with 5500+ healthcare professionals, we are trusted to deliver large-scale, platform-driven transformations.
Outcome-Driven by Design
More than 70% of our client base use outcome-based/ TCO models, ensuring our success is aligned with our clients around quantifiable business outcomes.
Enhanced Collaboration
Supported by an ecosystem of partnerships with healthcare providers, payers, health plans, MedTechs, and more, we are well-positioned to improve care continuity and quality.
Proven Innovation at Scale
Backed by 363 unique inventions across AI and emerging technologies, we deliver proprietary platforms that accelerate growth and enhance experiences across the healthcare provider enterprise.