The Urgency to Converge

As financial crime grows in complexity, traditional silos between risk, fraud and AML have become a liability. Regulators and attackers alike now operate cross-functionally—and institutions must follow suit.

Sutherland FRAML is a holistic, AI-driven solution that integrates fraud, AML and risk operations into a single, intelligent framework. Powered by Sutherland’s FinCrime Center of Excellence, proprietary digital accelerators and global SME network—Sutherland FRAML helps financial institutions detect faster, respond smarter and scale without increasing cost!

Industry Trends in Financial Crime

$6B+

In fines levied over 3 years for AML/fraud compliance gaps (ACAMS, 2024)

41%

YoY increase in fraud attacks; mobile fraud up 4x (PYMNTS, 2024)

85%

Of all fraud losses now stem from synthetic identities (McKinsey, 2023)

40%+

BFS firms are actively converging AML and Fraud systems (Gartner, 2024)

14%+

YoY increase in compliance costs, especially for mid-market FIs (Gartner, 2025)

Sutherland FRAML Delivers Measurable Impact

60%+

Reduction in false positives

50%

Improvement in fraud loss prevention

80%

Faster onboarding

50%+

Fewer alerts

95%+

Adherence to SAR Filing SLA

Sutherland FRAML Solution Overview

Sutherland FRAML delivers a unified risk, fraud and AML compliance platform that connects customer screening, real-time transaction monitoring, and alert resolution—wrapped in modular managed services.

Backed by 2,400+ domain SMEs (subject matter experts) and AI accelerators like Agentic AI, Sentinel AI, and HelpTree, the solution handles everything from onboarding and watchlist screening to alert triage and SAR (Suspicious Activity Report) filings.

FRAML Infographic

Highlights

End-to-End Coverage

Customer Screening, Transaction Monitoring, Fraud Detection, Investigations, SAR Filing

Composable Modular Delivery

Screening only, TM only, or full stack

AI/ML Models

Covering 50+ fraud scenarios including ATO, APP, Synthetic ID

BPaaS delivery model

With low CapEx, rapid go-live

What Makes Sutherland FRAML the Industry Standard

Unified Compliance Stack

One platform for screening, monitoring, case management and reporting

Sentinel AI Security

Real-time PII masking and breach protection

Agentic AI Alert Decisioning

Behavioral modeling + smart triage cuts alert fatigue by up to 50%

Modular BPaaS Model

Start with screening, add TM or investigations later—no vendor lock-in

HelpTree GenAI

Auto-generates SAR narratives, alert summaries, email responses

SME-at-Scale

2,400+ financial crime experts across 20+ global locations

Analyst Recognitions

Star-Performer 2025

Sutherland Named a Star Performer in Everest Group’s 2025 Financial Crime and Compliance (FCC) Operations Services PEAK Matrix® Assessment

As FCC operations evolve to require broader functional coverage and AI-led workflows, buyers are seeking partners with structured delivery models and proprietary tooling. Sutherland combines outcome-based BPaaS frameworks and a multi-tiered FCC CoE with proprietary tools such as FinTelligent, HelpTree, and Sentinel.AI to support alert triage, SAR drafting, and dispute resolution. These strengths have contributed to its recognition as a Major Contender and Star Performer in our Financial Crime and Compliance (FCC) Operations Services PEAK Matrix® Assessment 2025.”                       

Dheeraj Maken,
Practice Director, Everest Group

How it Works

1. Screen

•  Real-time KYC, PEP, sanctions, and adverse media screening
•  Continuous customer monitoring
•  Document verification with ID Scan

2. Monitor

• Real-time transaction monitoring across Zelle, SEPA, FedNow, ACH
•  50+ fraud patterns including refund/chargeback, account takeovers, insider threats

3. Detect

• Behavior + identity clustering
• Ensemble ML models with smart alert prioritization
• Graph analytics to expose synthetic networks and mule rings

4. Investigate

• Context-rich alerts in unified case management
• GenAI-generated narratives, escalation triggers, audit-ready logs

5. Report

• Auto-generated SARs
• Built-in workflows & dashboards for multi-jurisdiction compliance

What Our Clients Say

Partnering with Sutherland transformed our compliance ops—what took weeks now takes hours, and we’ve improved both speed and confidence in every filing.

VP of Compliance Leading US Fintech

Who we Serve

Retail & Consumer Banks

Reduce alert backlog, modernize onboarding, cut fraud losses

Cards & Payments

Fintechs

Commercial Banks

Credit Unions

Our Experts

Sumit Chopra
Sumit Chopra
Global Head, BFS Customer SuccessLinkedIn Icon
Rahul Agarwal
Rahul Agarwal
Head of BFS SolutionsLinkedIn Icon
Vivek Budhia
Vivek Budhia
AVP, Risk & ComplianceLinkedIn Icon

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